We have worked hard to make this site accessible to a wide audience and to ensure it offers an acceptable experience for all users and technologies.


Standards Compliance

We have strived to make this website adhere to all priority 1 and the majority of priority 2 guidelines of the W3 Web Content Accessibility Guidelines.

Access Keys

Access keys are keyboard shortcuts that allow you to go directly to specific parts of this site. We use the UK government access keys standard for websites, these are:

  • Alt + N (skip to main navigation)
  • Alt + S (skip navigation)
  • Alt + 0 (access keys information)
  • Alt + 1 (homepage)
  • Alt + 3 (site map)
  • Alt + 4 (search)
  • Alt + 8 (terms and conditions)
  • Alt + 9 (contact us)

Access keys work slightly differently depending on the browser and computer used. To use access keys follow the instructions below:

Internet Explorer
Alt + access key, release both then press Enter

Mozilla Firefox
Alt + Shift + access key (Ctrl + Shift + access key on Mac)

Google Chrome
Alt + access key (Ctrl + access key on Mac)

Shift + Escape, release both then press access key

The following browsers do not support access keys: Camino (Mac only), Internet Explorer prior to version 4, Netscape prior to version 6.

Text size

This site allows resizing of text. To make the text on this site bigger or smaller please use the text resizing features in your browser.

For detailed guidance on how to do this in your browser see the guidelines published by AbilityNet here.

We’ve also summarized the main points below.

Internet Explorer
Menu selection: View > Text Size
Keyboard shortcut: Ctrl and +

Mozilla Firefox
Menu selection: View > Zoom > Zoom in
Keyboard shortcut: Ctrl and +

Google Chrome
Menu selection: Select the wrench, scroll to Zoom and choose a setting
Keyboard shortcut: Ctrl and +

Menu selection: View > Zoom > %
Keyboard shortcut: Command and +


Foreground and background colours on this site have been selected to provide an acceptable level of contrast for ease of reading. The majority of colour contrast on the site meets the ‘AA’ standard of luminance ratio. Key areas of the site have been reviewed in a colour blindness simulator. Throughout the site, colour is never used as a sole means to convey information.

Many browsers provide functionality to change colour. View detailed guidance from AbilityNet on how to do this here.


Images on this website have alternative text that describes their content or function. Images that are purely decorative do not include alternative text. If you see an image that has poor or incorrect alternative text, please get in touch and we will update it.

Listen to our website

If you have trouble reading text online you can use our listen tool to have the text read out loud to you.

The listen tool is available on all Patient Information Leaflets, Medicine Leaflets, and PatientPlus articles. It is really simple to use and as a user you don’t have to download anything.

To listen to the main content you simply click the 'Listen' button to listen to the web page's content. A control panel will appear and automatically start reading the text of the web page out loud.

You can also listen to selected text. To do this, select a part of the text that you want to listen to and then press the pop-up 'Listen' button which appears next to the mouse pointer. When you click the pop-up listen button, it will automatically start reading the text you have selected.

Printing pages

All pages on our website are printer-friendly. When you print a page only the necessary information is kept - navigation items and non-essential images are removed.

Further optimising your set-up for your needs

AbilityNet's My Computer My Way site offers detailed help on customising your PC. It offers help with seeing the screen, using your keyboard and mouse, and with language and reading.

Last revised 03/09/13