Who uses and what they say about the site

PUK currently has more than four million users each month looking at nearly seven million pages.

Breaking down the users, from the results of our 2007 survey:

  • Age
  • Gender
    70% Female
  • Geographical location
    70% UK
  • Personal location
    80% use at home, but may use PUK elsewhere too eg 31% at work
  • Health worker user
    27% are health professionals
  • Why use?
    70% use PUK for themselves as a patient, but may have other uses eg 30% for a member of the family
  • Route of Access
    60% via a search engine
  • How useful?
    88% rated PUK as V Good or Excellent
    89% rated it easy or very easy to find the information they were looking for