NHS 111: Patients have their say

This week saw the NHS's non-emergency 111 helpline make media headlines as news emerged that it is facing an investigation into claims teenagers without the right medical training were drafted in to answer urgent phone-calls. The investigation also comes after allegations that staff at the helpline in the South West were so overworked they fell asleep, exhausted at their desks.

So, we asked our Facebook community to share their experiences of using NHS 111 - and here's what they said. Want to add your voice to the debate? Add your comment below.





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