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Advice Line: 0800 377 7070

FirstStop provides support and advice for seniors as well as an information service for carers covering care, housing, finance and rights both through their website and their telephone Advice Line.

  • Care and support for older people - in your own home, in specialist housing or in a care home.
  • Housing - services to help you 'stay put' successfully; information about all the options if you choose to move somewhere more suitable.
  • Finance - including paying for care, benefits and allowances, Council and NHS funding, insurances, financial planning and financial products.
  • Your rights - the law; standards you should expect; and how to get what you are entitled to, including advocacy services that can support you.
The service is provided jointly by Counsel and Care, Elderly Accommodation Counsel, Age Concern, Help the Aged and NHFA. FirstStop brings together the expertise of each organisation through one telephone number and one website.

Last updated on 21/07/2012

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