Phone Advice / Helplines

Many of the groups in our support directory have telephone helplines. Other sources of phone advice include the following.

NHS 111 England

24 hour telephone-based service for medical help or advice that's not a life-threatening situation.

NHS 24 Scotland

An online and 24 hour telephone-based service providing answers to questions about health and offering advice.

NHS Direct Wales

An online and 24 hour nurse-led telephone service providing advice on local health services, helplines and websites.

Check-ups, Appointments and Emergencies Northern Ireland

Information from NIDirect government services.


The Samaritans provides 24 hour confidential emotional support for people in the UK distress or despair.


Offers confidential emotional support to children, young adults and adults by telephone, email and post.

Helplines Partnership

Helplines Partnership is the membership body for organisations that provide helpline services in the UK and internationally. The website has a 'find a helpline' section.

Hilary Cole
Peer Reviewer:
Hilary Cole
Document ID:
7251 (v4)
Last Checked:
14 October 2011

Disclaimer: This article is for information only and should not be used for the diagnosis or treatment of medical conditions. Patient Platform Limited has used all reasonable care in compiling the information but make no warranty as to its accuracy. Consult a doctor or other health care professional for diagnosis and treatment of medical conditions. For details see our conditions.