Experiences of phoning a crisis line?

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Has anyone experience of phoning an urgent advice line / single point of access line when in a mental health crisis? Also how effective are crisis teams / what can they actually do? Do you have to be in immediate danger before anyone comes round?

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    Well my area CRISIS Team have always been very good - 5pm - 9am weekdays , all weekend , bank holidays . So like i said it differs from town to town depending on local NHS healthcare and our county is fantastic so please do not tarnish them as all the same !! i even sent the Crisis team a thank you card for their help last year at Christmas .

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