Posted , 8 users are following.
Hi I work in a call centre for HMRC. I have worked here for 11 months. In that time I've had loads of abusive customers and suicidal customers etc. This was making me have panic stacks and I got really depressed but still went to work.
I was coping with this all to a degree because I had good support from my manager but then my manager got changed a few months ago. I can't go into details but the way I was treated by the new manager caused me to get more stressed and after 3/4 months I finally had a break down from the pressure of it all.
This was 2 weeks ago now and I am due back the week after next. I don't feel any better for the time off, as work have been contacting me and pressuring me to go back, I've also had 3 appointments at work which has made me physically sick and I can't sleep.
I want to go back, I'm good at the job when I'm in the right frame of mind and I have made lot of friends there, but I'm not ready yet. My counsellor has advised me not to rush my self. But work have made it clear if I'm not back within a set time frame I will be having a formal meeting.
I am seeing the gp on Monday because I'm scared of feeling like this for much longer, it's awful..
What should i do?
2 likes, 20 replies
Sandiescan3961 soph97510
Posted
If you work for the HMRC they should have Occupational Health Therapists in place that you should have an appointment with. They should not be harassing you at home whilst on the sick!!!
I recently left my job as I felt bullied and harassed (this was linked to personal issues and my bullish boss) it was only a very small firm and therefore I was unable to bring charges as the other 8 personnel needed their jobs and wouldn't or rather couldn't speak out against him!
Employment law says they have to support you the HMRC is a goverment body and they need to abide by government policy!!!! ( No matter who the ruling party maybe!!!).
See your G.P. and explain the situation to them and also should your manager contact you again request to see the Occupational Health Doctor (who by the way will make a totally independant decision!).
Don't feel you need to rush back to work some of us are better off in work if the surroundings are welcoming. See your work colleagues even if you're not in work, have coffee with them.
Just remember your health is paramount!!!
soph97510 Sandiescan3961
Posted