33 Replies

  • Posted

    Hello - we have implemented a fix to this issue so you can now login, post, change your password etc. Many apologies for the technical issues experienced as part of the rollout - please do let us know any ideas/feedback using the link top right. Cheers, Ben
    Report / Delete Reply
  • Posted

    I wonder which particular cookie is the one that dictates whether I need to sign in again.

    Some say in around 20 mins later, and others say at end of session etc.

    Report / Delete Reply
  • Posted

    Hi - yes this is correct: the login session expires after 20 minutes of inactivity, or when you close your browser. After the session has expired you will need to log in again. This is seen as best practice for security reasons. So if you go away from the forums for a while, you will need to log in again.



    Report / Delete Reply
  • Posted

    I can be on the forum for only a minute, but once I do a 'search' for anything, I have to log in again. It forgets who I am.

    I too have my browser (FF-9) set to accept cookies. This is the only forum I visit where it does not remember me.

    Report / Delete Reply
  • Posted


    Ooops, sorry, I just noticed you already said your browser is set to accept them.

    Have you tried to delete all your temp cookies and cache?



    I clean out temp files, cache, etc often. I have CCleaner that I use regularly.

    I'm trying this site for the first time using our iPad to see if it will remember me. We'll see. I'll post back one way or the other.

    Report / Delete Reply
  • Posted


    The iPad use seems to work ok in that the site remembers me (insert smiley face here). But I don' often use the iPad for forum posting as typing with it is not its forte. You can't touch type but more like "hunt and peck".


    Maybe there's something with the forum that doesn't like FireFox 9? I was forced to up grade to this for other reasons... And I sure don't like IE too much anymore. Tha browser used on iPads (all I think) is Safari.


    Report / Delete Reply

Join this discussion or start a new one?

New discussion Reply

Report or request deletion

Thanks for your help!

We want the forums to be a useful resource for our users but it is important to remember that the forums are not moderated or reviewed by doctors and so you should not rely on opinions or advice given by other users in respect of any healthcare matters. Always speak to your doctor before acting and in cases of emergency seek appropriate medical assistance immediately. Use of the forums is subject to our Terms of Use and Privacy Policy and steps will be taken to remove posts identified as being in breach of those terms.

newnav-down newnav-up