1. Community
  2. General
  3. Chatroom

"Sign in page" is misleading

Posted , 5 users are following.

maxshmax
maxshmax

I have registered for the forums with no problems, but when I came back, I tried to sign in and it offered:

"Sign in" "as a patient", "as a provider" and  only farther below - "forums".

I couldn't have guessed that "as a patient" is not for me and that the forums have a different login than "as a patient". This is very confusing.

The designers of the site - I recommend that you make it much clearer for forum users where they should login.

 

1 like, 4 replies

4 Replies

  • mrsmop
    mrsmop maxshmax

    Posted

    You are absolutely right Max, it isn't immediately obvious where to sign in but, we got there!!

     

    • georgeGG
      georgeGG mrsmop

      Posted

      Even so it would be good to make it clearer, more intuitive. We cannot know how many have given up in disgust and been lost to the forum.
  • Emis_Moderator
    Emis_Moderator maxshmax

    Posted

    Hi,

    I'm not sure what the issue is here but if users can let me know the problem I can pass on as required. The sign in for the forums is as in the image below so you can either use the Sign in drop down and select forums or go to the forums and use the sign in box in the right sidebar.

    Regards,

    Alan

  • frustrated61
    frustrated61 maxshmax

    Posted

    Hi Max

    It is easy, really.  Just hit, "remember me" and you won't have to sign in again.  Or, just hit the down arrow to "patient.info" and it will take you to the fourms.  I usually go to "my discussions" and hit one of them and it opens up my page with my messages and everything else.  Good luck

    Frustrated

Back to top

Report or request deletion

Thanks for your help!

We want the community to be a useful resource for our users but it is important to remember that the community are not moderated or reviewed by doctors and so you should not rely on opinions or advice given by other users in respect of any healthcare matters. Always speak to your doctor before acting and in cases of emergency seek appropriate medical assistance immediately. Use of the community is subject to our Terms of Use and Privacy Policy and steps will be taken to remove posts identified as being in breach of those terms.