What are cookies?

Cookies are small text files that websites store on your computer to help distinguish you from other users. We use cookies to help us provide you with a better experience when you browse our website and help us to improve our site through monitoring visitor interest and behaviour anonymously.

There are a few different types of cookies:

  • Persistent cookies are used to retain user preferences, relating to a particular website you visit. This can be things like whether you want to be logged in automatically when you visit the website, or whether you've already been asked to take part in a survey for example. Persistent cookies exist on your machine for a pre-set length of time.
  • Session cookies are used to retain information during a particular time you've used a website; this can be things like storing the contents of your shopping basket on an e-commerce site. They are deleted as soon as you close your browser.
  • Third-party cookies are used by advertisers and social networks to learn about your browsing habits to help deliver relevant advertising and content to you. This, for example means you could be more likely to see adverts for shops you already shop at.

What cookies do we use on our site?

On Patient we use Persistent and Session cookies. Due to the advertising we use to support the site you may also receive Third-party cookies while using Patient.

Below is a list of cookies used by Patient:

NameUseExplanation
__utm, __utmb, __utmz, __utmc, ai_session, ai_user

Analytics

This set of cookies are used by our analytics software to monitor which pages are visited and allow us to make improvements to the website by analysing visitors interest and behaviour. All data collected is anonymous.

__gads, _ybotv, _dm_bid, OX_plg, _dm_sync, OX_sd, __ybotu

Advertising

These cookies are used by Google Adsense and other advertisers to identify and target our site for delivering relevant advertising.

PatientAuth, PatientAuthSession

Site functionality

These cookies keeps you logged in. If you choose to stay logged in when you sign into Patient, this cookie becomes persistent and is stored on your computer for 7 days, being renewed everytime you revisit.

p_qu

Site functionality

This cookie is used by us to collect anonymous data to allow us to understand and profile our visitors so that we can make improvements to the website.

p_cpa

Site functionality

This cookie is used to remember that you've dismissed the prompt explaining that our website uses cookies.

Third party cookies

Some third party cookies may be set on your computer by social media websites and advertising networks. These are used to better understand your interests so that they can market more relevant content to you at another time, in much the same way a supermarket loyalty card analyses your shopping bill and will market relevant discount offers to you based on the products you bought. This is called Behavioural Advertising.

If you would like more information about behavioural advertising and how it affects your privacy, please take a look at www.youronlinechoices.com/uk.

Changing your settings

We have provided links below to instructions for all the major browsers on how to change your cookie settings.

FirefoxInternet ExplorerGoogle ChromeSafariiPhone/iPadAndroid Chrome
Click here to find out how to change cookie settings in Firefox Click here to find out how to change cookie settings in Internet Explorer Click here to find out how to change cookie settings in Google Chrome  Click here to find out how to change cookie settings in Safari  Click here to find out how to change cookie settings in Safari iOS Click here to find out how to change cookie settings in Android 

Please note: We do not recommend disabling cookies entirely as this will prevent most websites and services (such as webmail and social media sites) from working.

Last revised 20th Nov 2017