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Accessibility statement

This statement applies to the content published on the Patient website, This website is run and owned by Egton Medical Information Systems Ltd. 

Our commitment 

We’re committed to advocate for equality through the creation of digital products that are accessible to all people. We’ll continue: 

  • developing our internal training programmes to embed the principles of equality at the core of how our teams operate.

  • designing and building to level AA of WCAG 2.2, accounting for the accessibility contexts of all people when planning and developing new features or enhancing existing ones 

  • using a library of accessible components and patterns.

  • ensuring a formal quality assurance process for accessibility throughout the design and development processes.

  • auditing and testing this website against accessibility standards on a regular basis 

  • researching and testing the usability of this website with users with a wide range of accessibility contexts.

  • prioritising accessibility remedial work in all new development and improvement projects.

Recent improvements 

We’ve enhanced the overall readability across the website by introducing the following: 

  • 'Skip to main content' links.

  • Meaningful headings.

  • Plain, evenly spaced font which:

    • is as accessible to as many users as possible.

    • scales properly taking into account changes in screen size.

    • remains at a good size for visibility across all device types.

  • Available meaning of abbreviations.

  • Plain language and concise content.

  • Descriptive link text.

  • Keyboard accessibility.

Compliance with official accessibility guidelines

To help us make the Patient website a positive place for everyone, we use the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard developed by the World Wide Web Consortium (W3C). These guidelines help make web content more accessible for people with a wide range of visual, hearing, cognitive and motor contexts and more user-friendly for everyone. For more information about the WCAG 2.2 Standards, please visit their website

Compliance status 

The Patient website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard due to the areas of improvement listed below. 

Areas for improvement 

We’re introducing new accessibility improvements in every iteration of the Patient website, but our accessibility audits confirm that there are still some areas that need to be improved.

Screenreaders and keyboard access:     

  • Navigation.  

  • The structure of the content in the navigation menu is not always available to keyboard and assistive technology, which makes the content difficult to understand and navigate for users of screen readers (1.3.1 Info and Relationships). 

  • Images.  

    • do not always have text alternatives, which means some content is not available when using text-to-speech software (1.1 Text Alternatives). 

  • Tables.  

    • formatting of row and column headers  (1.3.2 Meaningful Sequence). 

 Other parts of the website are not fully accessible - these include: 

  • some links and images that are not self-explanatory to screen reader users.

  • links to websites or software that we do not own or manage and so cannot guarantee their accessibility.

We are actively working to address these issues as part of an ongoing programme to improve the accessibility of this website. 

Feedback and contact information 

We’ll always welcome accessibility feedback on the Patient website. You can contact us by email at In order to respond in a manner most helpful to you, please note the nature of your accessibility concern, the web page address it relates to, and your email address so that we may best respond to your query. 

Compatibility with browsers and assistive technology 

The Patient website is designed to be compatible with assistive technologies and the last two versions of major browsers.   

Assessment approach We assessed the accessibility of the Patient website by self-evaluation. 


This statement was updated on 2 April 2024. We’ll review this website’s accessibility statement on a regular basis and update it with all relevant changes. 

External help to adjust your website settings 

AbilityNet provides guidance on how to: