Capita f2f

Hi, I went to my friend's f2f of PIP renewal. You might have neard there arre some changes for PIP recently. It has become harder for people with mental health.

My friend has both mental and phisical problems, but her asessor only focused on her mental problem and didn't ask much about her phisical cndition. 

She got decision recently and she lost her daily living components. Her assessment reports says her physical ability is up to standard (remember they didn't ask about her physical conditions!) and her mental problems are under control by medication.  She is requesting mandatory reconsideration. 

I don't know your condition, but if it is only mental, they can under estimate or deny what you say.  If you have physical conditions, try to focus on it because it is more difficult for them to deny it.  This is just my experience, though...

Wish you good luck and please don't give up if you are not happy with the decision.

Hi mandy,

I've had 2 PIP assessments in the last 3 years but not at home. It's mostly the same except it's in your own environment of course.

The problem is we only ever hear the bad stories. My experience wasn't that bad to be honest. I won't denign it's very scary process. I never claimed DLA has got refused that. I w3ill say though that's it not about a diagnosis with PIP it's all about how your condition/s affect you in daily life. So if you need help from others or you use aids around the home and you have proof of this then that's good. The aim is to prove that those descriptors apply to you. If you haven't already done so i'd advice to take a look at those descriptors. Also please bear in mind that DLA high mobility was 50 metres where as PIP Enhanced Mobility is 20 metres that's a huge difference. Documentry evidence is just evidence proving those descriptors apply to you. The more the better, i say.

During your assessment you'll be asked questions mostly based on what you wrote on the PIP2 form. Don't just answer those questions with a yes or no the more detail you give the better. Explain everything, if you can do something then tell them and why. You'll be watched from the minute they arrive to the minute they leave with everything you do. They will note what you're wearing to how your hair is done.

A few days after your assessment you can ring DWP PIP and ask them to send you a copy of the assessment report. This will give you some idea how things went ans what was said. The decision maker (DM) will mostly go with a decision based on what was said in this report. Some choose not to ask for this until after a decision has been made. By asking for a copy of this if the decision doens't go in your favour you'll have it ready for when you ask for a Mandatory Reconsideration (MR)

Hope i've helped a little. Most of all please try to relax and yes i know that extremely hard. Good luck and if you need anymore advice please do ask.

Hi Mandy try not to worry too much, I also had my f2f at home and lady was lovely, she was also knowledgeable regarding my health conditions, I think that this site can sometimes give the impression that its quite a large number who are refused PIP its actually a small % ie 2 million apply and 4/5% are not granted it. There are 575000 Motability cars on the road as we speak and remember not everyone has a car with there benefits, I know that the criteria is changing and has changed but I still believe that if you are entitled you will receive it.

There are 9800 drug users and alcoholics who get it so why shouldn't those with genuine non self inflicted mobility issues also be granted it.