Collie Dog / Utilities

Posted , 3 users are following.

Just spoken to our electricity provider and was shocked when the person on the telephone stated, "there is someone at your address receiving PIP". I telephoned to give them an accurate meter reading, as we were being charged over 100 KW on the estimated bill received today and refused to pay for something we had not used.

I had not realized utilities were being informed about benefits etc, no matter what the reason; how many more 'places' are being told about our 'status' without our knowledge?

0 likes, 3 replies

3 Replies

  • Posted

    Don't actually know how that would be information they would be privvy to.

    I am receiving pip and I know that they don't know I am because I had to ask for the special service disabled people are entitled to.

    Ring them back and ask how they know, I would.

  • Posted

    I actually read that as a question they've asked you. "is there someone in your house receiving PIP"

    My energy supplier asked me the same question a couple of years ago. The reason they ask is simply because of the "vulnerable person" priority services register. This means that you would be given priority support in an emergency. I don't see anything bad in that.

    • Posted

      That's why I informed them I was receiving pip so that I would get priority.

      I just checked as well and your right they do ask so that they can be aware and make sure that anyone who is vulnerable is informed in plenty of time

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