Error has occurred
Posted , 3 users are following.
we are sorry an error has occurred has anyone got this error message on this patient.info website?
what does it mean?
tks
0 likes, 20 replies
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Notes on Error has occurred
katecogs brian49010
Posted
Yes I've had the same. They've been updating the site so I'm guessing it's been maintenance work.
jetski5822 brian49010
Posted
Hey @brian49010 - Sorry about the outage issues. There was a problem with one of our servers. This has been fixed and we will keep an eye on it so it doesnt happen again.
brian49010
Posted
i have another question
when this error happened - now when i post or message the spell check and autofill and emojis fo not work . this started after the error . are they related any ideas ?
thanks
brian49010
Posted
do not work
katecogs brian49010
Posted
Yea spell check doesn't work anymore either does it - I've also reported that all messages are now listed by Title and not who has sent them so I've no idea who's sent what now unless I open each message. Also I've sent messages and unless the person responds I've no idea who the message was sent to as it doesn't say even if I open it.
Its like the site has taken a step backwards instead of improving.
brian49010 katecogs
Posted
you are right it feels like old days technology! it was alot easier to send messages and post before this happened.
no auto capital either
you said you reported ? do we have to send them a message or start another discussion ?
katecogs brian49010
Posted
I worked in IT for years and this has definitely taken a step backwards, even before when I was at work.
I noticed no auto capital letters too, and if I put the caps on it stays on (on my phone anyway). No auto correct so I miss things too.
Yes I just contacted them via email to report the annoyances on private messaging and regards the problem re when I send a message it doesn't record who its been sent to until they've replied. The answer to this was 'please contact your Surgery regarding this' which confused me as I've not registered on this site through my surgery, in fact I don't even book Doctors appointments online at my surgery so no idea why this would be their problem. Patient updated their site so is their doings, nobody else's.
brian49010 katecogs
Posted
they are doing something. the site is changing some . the red dot for notifications is now showing when you get one.
katecogs brian49010
Posted
Surgery is my local doctors. Not noticed the red dot - I'll check it out.
Could start a discussion 樂
katecogs
Posted
Thats interesting - my Mac 'confused emoji' on my previous comment posted as a Chinese symbol ???? Wonder what it says lol
brian49010 katecogs
Posted
?? lol
brian49010 katecogs
Posted
kate
have you gotten any messages from me? just checking is that still working ?
katecogs brian49010
Posted
Hi
I seem to not be getting messages at the moment, but looking at my list online there's loads. My emails aren't getting through but I think that might be down to my laptop settings not this site. I recently change the name of the folder my emails were in, things went haywire and so I changed it back. Not received anything since. Sigh .....
Now ploughing my way through the messages ...... and have yet to sort my email folder out yet again.
brian49010 katecogs
Posted
i havent been getting any email notifications from patient for notifications until today. and i havent been getting red dot by message or notification when i get one. so i still think its the site!
katecogs brian49010
Posted
I'm still not getting any notifications via email and even when I read them via this site the red dot doesn't disappear, so its getting confusing what I've read or haven't now. Think I'm missing replying to lots of people.
katecogs
Posted
Ah ha - found my messages now. A folder has reappeared on my laptop complete with emails. Tad-dah!!!!
brian49010 katecogs
Posted
youve been busy allday !
brian49010 katecogs
Posted
kate headed to dr to discuss changing from prozac today. kinda dread it but look forward to no tummy troubles! nervous!
thanks for support!
katecogs brian49010
Posted
Hi Brian
Just messaged you too - glad to hear you're being swapped over and that you found the appointment wasn't as nervous as you thought.
K x