ESA back payment
Posted , 3 users are following.
My husband gets ESA contribution based and income based and is in the support group.
In 2017 we notified DWP that our savings had gone over £6000 and they adjusted his payments.
As the money went down we informed them but they never reduced the amount they were stopping him. In March 2018 we informed them the savings were below £6000 and still they carried on stopping money.
After many weekly phone calls they asked for receipts for goods purchased with the money. They also asked for all bank and building society statements and all credit card statements back to January 2016.
We provided everything they asked for, we have nothing to hide.
Finally in November they said it was with the decision maker for deprivation of capital.
As we still hadn't heard anything , I phoned in the new year only to be told the decision had been made in November but not implemented or letter sent !!. We had not deprived ourselves of capital.
This has now been done but they say we are only due back pay of the money they stopped us from when the decision was made not when our savings went below £6000.
This is a difference of £500. Should it be back paid from March, we kept them informed, or are they right back paying from November?
Sorry for the long post but I've given you all the facts.
0 likes, 3 replies
denise15811 jackie44440
Posted
Hi,
My thoughts are it should be from when your savings went below £6,000.
jackie44440 denise15811
Posted
Thank you for your reply Denise. Your thoughts are the same as mine. I did question it when they told me the decision had been made but two DWP staff members including a manager said no.
Think we will take it further as it doesn't seem right. I phoned them every week for months, it's not our fault they're so slow.
Will let you know how I get on, might take while though.
denise15811 jackie44440
Posted
No problem. I'd advise speak to an advice centre near you. If i find anything in the meantime i'll let you know.