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I'm not complaining as such, but if you've had a back payment when you were changed over to the correct ESA type from Incapacity Benefit, would you think that was it?
Back last July the DWP gave me a back-dated payment of £6,600, this was after my Contribution-based ESA in the Support Group was changed to Income-related ESA in the Support Group.
So, after all the years of struggling with bills, my ESA was finally adjusted correctly. When I phoned them during the review, I was told that it had been worked out but was awaiting a final examination that the figure they were about to pay me was correct, with no errors in the future.
Well, on the 27th of July 2018, all back-dated money was paid in to my bank account and I received 3 letters from the DWP explaining in detail all the changes that had gone on since 2013.
After this was all done, I assumed everything was all okay with my ESA payments.
Well, I got my ESA paid normally last week, and I normally check my bank account everyday, for bills being paid, etc, however, yesterday I did not check because according to my calculations everything was up-to-date, or so I thought!
Anyway, I received a brown envelope from the DWP Belfast which I left to last because I did not think it was anything important. I have to go through all thee rubbish mail from the real letters, etc. Anyway, I got to the last envelope and opened it, thinking it was about some small increase or the £10 Christmas Bonus - however, I was totally 'gob-smacked' when I read it.
It seemed the payment of back-dated ESA I received last year was incorrect, which they had previously told me was correct. They admitted they had underpaid me by another £1,400, and sent me all the revised paperwork again.
I did not expect this to happen twice, once yes, that is understandable, but twice to the same benefit! I have never heard of this happening to anyone else, so whether it was just my case or there are more people that are owed more than the DWP originally paid them in back-payments I do not know.
Of course this has affected my weekly ESA payments again, since I am now receiving more money. According to the DWP the underpayment was caused by an issue between 2013-2014, which remained unpaid even after the first review last year.
It makes you wonder how many more people have been underpaid by this issue - initially when I phoned the DWP asking them about any back-payments I was told "There was none in my case!"... - so initially I thought I was not entitled to anything!
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