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I am applying for PIP. They sent me a form and I rang them and got an extension until 20th April by which the form had to be back to them.
I received a letter from them this morning claiming that the form had to be in by original date of 26th March, so I rang them and explained I had an extension.
OK it happened to me and I knew what to do about it but imagine that happening to someone who is already suffering a lot of stress and anxiety about the whole process.
I have now asked for the extension date to be given to me in writing which they said they would do.
If they have made this mistake already and I have not even sent the form back to them yet I dread to think what is yet going to happen!!!
This advice applies to everyone GET EVERYTHING IN WRITING.
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