Hard..Mad at Doctors Staff but not at Dr. UTI

Posted , 2 users are following.

My Dr. diagnosed a UTI for me yesterday.  UTIs can become dangerous to your kidneys...He prescribed an antibiotic to which I had a reaction too....and I called at midnight last night and left a message with that "stuipid" office....that I wanted to ask for a new prescription to be called in.

By 3pm today...still no prescription at my drugstore.  I called again at about 4pm...asked again (you can only leave messages..they don't answer the stupid phone)....Still 8:30pm here...no new medication.

This OFFICE has also held up my state payments by not sending in my "disability" paperwork in time...leaving me without payment from July 4th to a couple days ago...couldn't pay my mortgage etc..cause they filed my paperwork and forgot about it.

I want to scream at them so bad...but I like my Dr. so much had him over 10-15 years....known him for over 25....I want to change offices just because of them and I feel like if I call the administration and make these complaints....they will know it is me.

One Nurse is so miserable to EVERYONE...not just me...I don't think she should even be privelaged to work there...and its not just one day she is miserable...I'm there one time a month at least...and I see how she interacts with others.

So frustrated...anyone else have longer delays in prescriptions or trouble with office staff and like the Dr and won't change?

I have to babysit the office everytime I get a prescription or paperwork...real sick of it.

0 likes, 4 replies

4 Replies

  • Posted

    Hi Missey,

    Im sorry about your awful experience with this doctors office. It does sound very much like this office, no matter how much you like the doctor, is not taking care of your needs adaquately, and this is what is most important. I hope you are serious and brave enough to make this change soon. You deserve so much better.

  • Posted

    Awe thank you.

    I am trying to get a disability case approved for government benefits.

    So now I can't change...at least until the case is approved..he has 20 years history of me and knows me the best. sad  I don't have problems with his diagnosis...or the way HE treats me. 

    I have never complained to him about the staff....but he knows it...it is a busy emergency room where he is a Primary Care Dr...he isn't accepting any more patients because of the volume of patients he sees.

    I'm kinda stuck there because...I need my disability approved...maybe after that I will discuss this with him and see if it changes.

    Thanks for your reply

  • Posted

    I am sad for your bad experiences. It is good to let off your steam on this forum. Good luck in the future
    • Posted

      Thank you Sus....yes, I did want to blow off steam.  As I have to stay there for now and was wondering if others had office staff that were difficult and actually NOT doing their jobs very well.

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