Headsets and Tinnitus

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Hi, I'm new to the site. Im 28yrs old and started with Tinnitus in my right ear 8 months ago so still trying to find new ways to deal with it. I also have lost part of my hearing in the same ear which I am led to believe are both related. My job involves me wearing a headset as I work in a Call Centre environment. I cannot think of anything else that may have caused my tinnitus but nobody will confirm whether it is this or not. My main concern if it is, is that it might start in my other ear. Has anyone else had this problem caused by headsets? My main problem is my sleep being affected, especially as I work shifts. Last night I was woken up by the ringing in my right ear, but also had a pain like pressure next to my left ear, does anyone know if this could be related? Any help or advice would be appreciated.

Thanks, Kirsty

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  • Posted

    First my information is my personal thoughts and not to be taken as sacred. I accept no responsibility for any loss as a result of reading my information and by reading my information you agree to these terms.

    Hi Kirsty

    Firstly I would like to say things get better. Next unless you are going to sue the company (and the laws have changed considerably meaning it is far more difficult to do so) involved and can prove a link with regards to the headset you are best to move on. A person who can forgive lives much longer and it will allow you to heal. I have had tinnitus caused by a loudspeaker for many years now and it doesn't bother me anymore. At first it was unbearable but after 2 years I didn't notice it. Tinnutus is normally heard in both ears but I only had the speaker on one side of me and consequently got it in my left ear. Because of this I decided to get it checked out properly. I found out the best place was the Royal ear nose and throat hospital in London where people travel from as far as Australia. I saw my GP who did not want to refer me there (I live in Newcastle) so I told him he was breaking the law (new EU directive means you can be referred to a hospital of YOUR choice and even one in Europe if you so wish). So he referred me and I went down to rule out anything sinister and had MRI scans etc. I was fine and so just accepted the condition knowing my brain would eventually ignore it which it has. I have to really concentrate to hear it and sometimes can get it on the other side but as soon as I hear it I just ignore it and it is gone minutes later. The best thing is just sleep with a fan on or radio.

    I hope this gives you hope and please don't waste time finding who is to blame. It will only delay your progress. One final thing I have known people get tinnitus from impacted ear wax which was relieved immediately after removal and my friend in Slovakia got it and unlike hear they treated it straight away with drugs to calm the nerve and it was gone in two weeks so there is always hope.

    Braxton

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  • Posted

    Thanks for your comments. I have had my ears checked with the ENT Clinic and an MRI scan all of which were normal but it is just a case of dealing with it. It is not a case of passing blame it is more a case for concern that as I have now had to move my headset onto the other ear I may incur the same problem, which I really don't want, but thanks for your advice.

    Kirsty

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  • Posted

    First my information is my personal thoughts and not to be taken as sacred. I accept no responsibility for any loss as a result of reading my information and by reading my information you agree to these terms.

    Hi Kirsty,

    I get it now. I had presumed you had stopped using the headset. The way I look at it is the auditory (ear) nerve has been agitated and is in a sense inflamed. To further compound this the area the nerve runs through is very crowded. Genetics play a role in determining how much room there is which is why some people are more susceptible to tinnitus. Chances are you may have the same susceptibility on the other side too. Being a nerve it takes a long time to calm it down. The last thing you need is to irritate the other side. I suggest you talk to your work and tell them. You may be classed as disabled for purposes of the disability act and they may have a duty of care to sort the problem out. Your fear of further damage is well founded and the least they can do is provide a set up where you can answer the phones on a loudspeaker. If they failed to do so and you warned them and were further damaged then you may have a cause of action in a civil claim. Since you may subsequently find it hard to work and are young this could be a significant action (Smith v Manchester).

    Update:

    I just checked and according to the equality act 2010 in some circumstances Tinnutus is now defined as a disability covered under the act.

    Good luck

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  • Posted

    I have found hypnotherapy fantastic, make sure you go to someone that specialises in tinnitus. I also have an mp3 hypnotherapy recording from a person called Glenn Harrold that I use if is has a flare up. hope this helps. x
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  • Posted

    Hi I have had tinnitus for 6 months now and left work 3 months ago in a call centre. I took a call where you get a bleep every time you take a call and then continued after I hung up I had a moment of a continuous bleep sound for about a minute and then it stopped. Then a couple of week later I was about to go to sleep and noticed that there is a constant fuzzy like white noise ringing in the same ear (I only used the head set in that ear). After that I noticed that I felt pressure head aches and sometimes felt the ground move. Then I did my research and I found that if the tinnitus is temporary and the nerve repairs then it can disappear in 2 years. I am currently seeing ear nose and throat specialist and have my Mri scan booked. I also think that the hunched back u get from being seated at a desk for Long periods of time can damage the nerves in the neck so I have began yoga too. I have tried herbal stuff but no luck yet. Am personally not ready to give up so hoping that all this will help it repair. The herbal glinko biloba suppose to provide better blood flow to head and in return hopefully repair the damaged nerve if that's what it is. I suppose it's all about trial and error at this stage. I have started looking for work and have specifically said no call centres. I have to admit my eye sight has improved and I am able to handle noise now. Before when I was working I found it very difficult to have even the radio on as this hurt my ears and head. Hope this helps and this is my experience.
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