I know its "only a stye" but....

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My stye has been hanging around too long. 16 days to be precise. It came to a head (very gross) and red. The head contents (I won't spell it out) are diminishing but the redness is there and the size is the same, in other words hasn't gone away. Any advice on this? I am putting medicated ointment and warm compresses. Is that it?

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