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Just having a moan

Posted , 4 users are following.

MaggieBgood
MaggieBgood

Our whole day was ruined yesterday because a waitress got the gluten-free bread mixed up! I went out to a cafe which specialises in gluten free snacks as a morning treat before a big dinner party and drinks with good friends I was so looking forward to seeing.

Within an hour I was on my knees, feeling so very ill  and very nauseous indeed.  I won't go into further details, but enough to say it was not pretty and we had to cancel the dinner and drinks.

We just went down to the cafe and checked. Sure enough, they got it wrong (as if I didn't know that already). They offered me a free coffee and cake. Hmmmmm.

I am feeling about 20 years older than I am today. Grrrrrrrrrrrrrrrrr...........

 

1 like, 8 replies

8 Replies

  • rachael2014
    rachael2014 MaggieBgood

    Posted

    I really question how safe it is to eat out. On Your and Yours consumer programme Radio 4 today, they were discussing how some restuarants are substituting cheap ground peanut for the more expensive ground almond in curries. This has resulted in fatalities but not severe sentencing. Ignorance should not be a mitigating factor. Customers have to prove it was wilful disrespect, idleness, whatever instead of ignorance. NOT GOOD ENOUGH.
  • rachael2014
    rachael2014 MaggieBgood

    Posted

    P.S. I hope you did your 'not so pretty' business in their toilet premises.
  • susan878
    susan878 MaggieBgood

    Posted

    Hi Maggie, 

    what a disgrace, waitrose are a big company and to mix up the g.f. Bread is awful. Have you reported them to the celiac society ? I would also write to their head office, don't they belong to John Lewis, I don't think they would like the publicity. I am very scared to eat out and the few times I have I always check with the manager of the restaurant just to be sure. I don't think I'll be going to waitrose for any g.f. Food in the near future. I hope you're feeling a lot better now.

    • MaggieBgood
      MaggieBgood susan878

      Posted

      Hi Susan

      Thanks for your reply and support. Just to say, it wasn't Waitrose which was the culprit. It was our local Garden Centre Cafe. We went and spoke to them yesterday. They were very apologetic but that doesn't really help me. I just hate the fact that the whole day is ruined without any warning. Cafe's and restaurants need to know exactly how bad it is for Coeliacs. It should be taught in catering college. I'd be happy to go and talk to the students! Maybe a chat with trading standards is what I need to do. I don't want to get anyone into trouble, but I do want them to know that it's not a small thing when it happens. It feels like a blooming tsunami inside! And afterwards, I feel really beaten up.

  • natcann
    natcann MaggieBgood

    Posted

    I know the feeling. My daughter was excited because a fish restaurent opened in her area advertising special gluten free diet so she took me out for lunch.Had the best fish and chips ever and the first for years. An hour later I was on her settee sick and dizzy and completely fogged out. My daughter phoned the restaurent and questioned them about the meal and it turned out that although all their ingredients were GF they did not cook the food seperately. The GF menu has now been withdrawn !!
  • exdancer
    exdancer MaggieBgood

    Posted

    I know it sounds silly but I always take one of those Coeliac restaurant cards  with me whenever or wherever I eat out (it really embarasses my husband).  I'm full of admiration for you in that you went back to complain.

  • MaggieBgood
    MaggieBgood

    Posted

    I have an app on my phone which explains all about the condition. It's brilliant, because you can just press a button and it changes into any language. Even Mandarin and Cantonese (v useful if you're brave enought to venture into a Chinese restaurant - the soy sauce is v dangerous for us, but my family loves Chinese food, so we've got a favourite place that knows me). You just go to the app store and look for "GF Card". It's brilliant. Unfortunately, it wouldn't have helped me on Sunday, because they were supposed to be giving me GF bread and they got it wrong - bad communicatin in the kitchen.
  • natcann
    natcann MaggieBgood

    Posted

    I expect everybody knows this but I use Tamari soy sauce which  is Japanese. It is GF and organic. Have used it for years and I think it is really safe.
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