Posted , 4 users are following.
i am in need of some mojor help with my claim.
my partner has been on ESA and DLA since the age of 13 full award on both. we have just moved in together in new addresses and i have left work to become her carer.
our joint claim with US has now been setup and running for 3 months but some major bomb shells have landed. mainly due to ESA errors during switch over.
in short form there was a double payment of benifit from both ESA and UC for best part of two months. ESA then finally closed down the claim and sent debt recovery a notification of over payment to the sum of £1015. UC have accepted this and allowed a deduction per month of £74. however i questioned the over payment and ESA have admitted technical error on there part and waved our liability and written off the debt. however UC have now said ok ESA have written it off as an over payment but you were actually paid twice over the switch over so we have now decided you owe us the money and are trying to enforce the debt under them and saying this is because there were not aware ESA was still being paid.. but they were i was on the phone week after week requesting them to transfer ESA details to claim so the ESA claim could be closed. to me that sound like UC have made some kind of mistake.
UC have also only awarded my partner LCW group £121 instead of support group rate. this is because my partners ESA claim was setup in 2014 and although she was in LCW group she was receiving the higher rate under ESA. ESA have confirmed because back then it worked on point system anyway so as far as payments go it didn't matter what group and they wanted to support my partner where possible. however since febuary this year that changed and rates of pay for new claims there is a difference and UC are refusing despite ESA confirming to them my partner is eligible to change her group to support group. and even refusing to medically asses her again until june 2019.
any guidance on this would be helpful my head is screwed up my this its 3 months still ongoing
0 likes, 5 replies