Posted , 4 users are following.

Hi this is actually aimed at the moderators on the site, I seem to have quite a lot of my posts within the mental health area put on hold, wouldn't it be a good idea to give some feedback as to why this is happening on a regular basis so I can avoid the use of maybe inappropriate words.

If I post in this area it's because someone is asking for help or support, if I'm moderated every time then they are maybe left unanswered, I'm not saying that my replies are automatically going to be great but sometimes just knowing someone is out their can be a boost to a bad time

2 likes, 6 replies

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  • Posted

    Hello I have passed your concerns over to Moderation, I hope they can help


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  • Posted

    Hi Alexandria,

    Posts go for moderation when certain words are used in the post. Commonly in the mental health/depression etc groups it is when the word suicide or suicidal is used. We have to moderate these posts in case users are posting suicidal thoughts type posts so we can offer support to them. Unfortunately any replies containing the words will also go for moderation but will be approved at the earliest opportunity. Other examples of posts getting sent to moderation are when they contain brand names or other website names which while in the main will get approved need moderating due to spammers trying to use our forums to promote these products or sites. If you ever have specific queries you can send me a PM or use the Contact us link in the footer.



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    • Posted

      Hi thanks for getting back to me, maybe to save posts being sent to moderation and sometimes taking quite a few hours to reappear it would be good to post a list of keywords, I run and help moderate a number of sites and we always put up a list of keywords so at least they can be ommited to save some posts not being allowed and possibly leaving someone who is feeling vulnerable out in the cold, again thank you for your reply and I can now save a link to your PM

      Regards Alexandria

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