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Back in 2017 I was getting DLA and I was being moved over to PIP but they rejected my application and I was told to reapply.
I got the form in May 2018 but I was having a mental breakdown at the time and was late sending it back, I was told by the DWP in October to just send the form back with a note and they would process it. I then did and in November, December and January I was told "its being processed" and that it didn't matter that I was late sending it back. In February I was told that it wasn't being processed as it was sent in late and that I would have to apply for a mandatory reconsideration. I asked to make a complaint about the DWP service I was receiving as I had essentially been lied to by previous DWP agents.
Now its April and I am no further forward, I have been told by the DWP that "its being processed" without a fixed date, I have also not heard back from the DWP complaints department and the PIP staff on the phone say that complaints are nothing to do with them that is another department.
What is the best thing to do now?
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