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A friend of mine has just informed me of something I've not heard of before. About 6 weeks ago she was a new claimant for pip. Just today she finally had txt from capita telling her a home f2f is arranged for her next Wednesday, she didn't request a home visit. Is this normal practice to arrange a home visit so soon at the last minute? Or is it in her interests to allow the visit or arrange a day off work when her boss says it's ok. We know her boss won't mind, but it makes it that bit harder. like i said is it usual practice for capita to do this at last minute?
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