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I had to send back capability form by a certain date,i called them over xmas because i got a letter saying they hadn't got it! I didn't receive one so they sent me one out, because i hadn't received it they gave me more time to get it and send back and because of xmas post delays. I heard nothing back so assumed i was waiting on a decision! Then went to get my money out to find bank empty! I then received a letter the next day saying it was stopped because letter not back in time! I called them to explain id sent it back and would not benefit me to not send it back as i rely upon it to pay for help as im partly blind and have tumours in my leg. I was told they didn't get it back and the agent had no solution for me and he put phone down when i got upset that he couldn't help me an didn't have a clue about hes job! Please can anyone help me
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