PMR
Posted , 6 users are following.
Sorry, I am only receiving 4-day old discussions. I appear to be signed in..?
How to fix..? Thanks you.
0 likes, 20 replies
Posted , 6 users are following.
Sorry, I am only receiving 4-day old discussions. I appear to be signed in..?
How to fix..? Thanks you.
0 likes, 20 replies
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EileenH kathy67492
Posted
I've reported it to the moderator - I'm getting some notifications and I have started using the notification bar on the side all the time but even there they aren't always appearing on time.
EileenH
Posted
PS - In fact, I've just noticed your post is "a day ago" and this is the first time it has appeared in my notifications.
julian. kathy67492
Posted
notifications in the notification bar have sort of caught up this morning. But I don't use them.
A few days ago I noticed that more recent posts were being sorted to the top in the main forum page. And clicking on the latest post for a thread just navigates to the top of a thread. Just wondering if its just me. No response to PM to moderator.
julian.
Posted
and clicking on latest post for a thread in main forum page navigates to top of thread, not latest post....
Mrs_CJ julian.
Posted
philoso4 kathy67492
Posted
EileenH philoso4
Posted
I've reported your post to the moderator.
philoso4 EileenH
Posted
Emis_Moderator kathy67492
Posted
I have been on leave for a week hence late reply.
Re notification emails - I have been told there was an issue but this should now be fixed, let me know if anyone is still having problems.
Re sorting of replies - I can see the problem but not sure when or why this was changed. I will report it as a bug and see if we can get it restored to how it was.
Regards,
Alan
EileenH Emis_Moderator
Posted
Thank you! Mine are fine now - don't know about anyone else.
On holiday?????? That shouldn't be allowed
philoso4 Emis_Moderator
Posted
Emis_Moderator philoso4
Posted
Hi,
I've checked our email provider and there were a few new discussion emails sent to you that have been opened and the link clicked. However the majority were being blocked as you had reported an email from us as spam in the past. I've removed the report so you should get all emails now.
Regards,
Alan
philoso4 Emis_Moderator
Posted
Apparently there are some inconsistencies in how your web site treats different matters. Example: sometimes when I click on a "go to" in an email notifying me of a new comment (such as this one) the site doesn't recognize me and I'm required to go through the signin process. Other times not.
As to "spam", I can't recall a notification being sent to my spam category.
Thanks for trying.
julian. Emis_Moderator
Posted
the sort for a topic is different depending on whether the topic title is clicked or latest post clicked in main page with all topics (if that makes sense).
philoso4 Emis_Moderator
Posted
Could you clarify something for me? When I sign in to Patient I check the "keep me signed in" (or whatever) box. Then I leave the site. Then I get an email telling me about a new post. I click to go to the post. Patient comes up and I have to sign in again! Is that how it is supposed to work?
Anhaga philoso4
Posted
I know the Moderator will have a response for you, perhaps after the weekend, but I wonder if it's something as simple as the browser you use, or perhaps your device? There may be a setting in your software which requires you to allow the device to remember passwords? I don't want to tempt fate, but my browser (chrome) remembers me and has done so since I signed up about 1 1/2 years ago.
philoso4 Anhaga
Posted
I do hope it is something simple. I use Chrome browser, also. Nothing in the settings (that I know of), would cause Patient to forget me.
Anhaga philoso4
Posted
I do know if I just go to the Patient site, not directly to this forum, which I've bookmarked, I have to log in.
Emis_Moderator philoso4
Posted
Hi,
You do not need to sign in every time if you have ticked the box.
See https://patient.uservoice.com/knowledgebase/articles/738696-why-do-i-have-to-sign-in-every-time
If you are signed into the forums you should not need to sign in to the general Patient site either as it is all the same site.
The only other thing that may be an issue is if you open an incognito window in Chrome this will require you to sign in as cookies are ignored.
Regards,
Alan
Anhaga Emis_Moderator
Posted