Refusal by gp to fill in medical form for bereaved person

Have you been back to the insurance company & told them what the Practice Manager has said?  [I have no idea but what she said doesn't quite ring true & I thought that GPs would fill in forms but charge to do it]

I'm not a doctor, but I'm a nurse. Who is the person in charge of making medical decisions for your uncle? Where I live and work that person would be called a Health Care Proxy or Power of Attorney. The person in charge of making health care decisions for your uncle is the only person who can request that your travel insurance form be filled out. And, confidentiality only applies to your uncle, and the person who is in charge of making health care decisions for your uncle. In the event that your uncle never named anyone as his Health Care Proxy or Power of Attorney, whoever your uncle listed as his next of kin (or the person to call in the event of an emergency), would be the person in charge of making health care decisions for your uncle. As long as the person in charge of making health care decisions for your uncle gives their permission for your travel form to be filled out, then your uncle's general practitioner is obligated to fill out the form. So, the first thing you need to do is get permission from the person in charge of making health care decisions for your uncle. That person has to give permission to your uncle's gp office to fill out your travel form. As long as they do this for you, your uncle's gp office cannot refuse to fill out your form.  However, I can tell you, if the person in charge of making medical decisions for your uncle refuses to give your uncle's gp office permission to fill out your travel form...then you are essentially out of luck and probably out of options. Unless, there is an option to take it through the court's legal system. Good luck to you!

Hi Rav1,

I was in a similar situation in 2008 when my dad passed away, and had paid in full for a holiday. I approached the travel agent direct, they offered me a partial payment.

The amount they offered me was ridiculous, and I would have to prove to them with photo ID whom I was, even though I had the holiday booking ticket which stated 'paid in full'.

Considering I am disabled and where the travel agent was based, I found it was not worth pursuing for the amount of just 10% - hence I never collected it.

I hope you have a better time than myself, it is a joke with travel agents and insurances.

Regards...

SteV3

Hi rav1 - outrageous these greedy people do this to anyone let alone a bereaved person. No soul.  I wonder if you would be prepared to out theses companies - go public - I'm sure you would be speaking for many others and also those who will be faced with this scam in the future. Name and shame, warn the community that all is not as it seems. Get angry, get a pro bono lawyer and issue a lawsuit for costs, entitlements and compensation. You will change things. Good luck whatever you decide - and condolences on the family loss.

Hi rav1  Just checking in with you to see if you've taken this matter any further or found any other help with your situation?  I get so annoyed with medical offices who play what they believe is their trump card "CONFIDENTIALITY" to avoid doing things that they don't feel like doing. They may think they are just being careful, when actually they are making the bereaved family's life more difficult, without cause.