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Technical problem

Posted , 5 users are following.

lily65668
lily65668

This is basically for the site moderator, though other users who are accessing the site via hotmail may want to be alert to this problem.

As of this evening (as far as I'm aware) when I enter my own name from my hotmail account picklist, it comes up with the correct email address but the ID lily65668, as per this site! I was unable to correct this by logging out of both, then logging back into my hotmail account. As I don't want my site ID being exposed to all and sundry when I send personal emails, I've changed the email address I'm using for this site.

I've no idea why this should have happened. This evening is the first time I've noticed it. It may, of course, be down to one of the many "improvements" hotmail insist on inflicting on their users, but I'm wondering if it might also be down to a change on the site settings.

0 likes, 11 replies

11 Replies

  • chris08587
    chris08587 lily65668

    Posted

    Thank you for the info. I posted to the site because I really need to talk. It’s gone☹️
  • aitarg35939
    aitarg35939 lily65668

    Posted

    Hi Lily

    Sorry for the problem. I don't know if they're related but I came across 2 wild weird posts yesterday, both of which I reported to the moderator.

  • christine26761
    christine26761 lily65668

    Posted

    The best way to the moderators attention is to put a few full stops between phrases I used to do this and I was always moderated, apparently it picks up the dots and it goes staight to the moderator they told me it’s because they thought I was advertising a web address, hope it helps lily, be blessed and have a lovely day😍😍🙏💐

    • lily65668
      lily65668 christine26761

      Posted

      Oh yes, I've been caught out by that one too, when I didn't want to attract attention! In the above case, I wrote the post specifically for the moderator's attention, then reported myself. I still haven't had an answer, which once again suggests to me that we have a new moderator on the site. The previous incumbent was always quick to respond to questions.

      In any case I've solved the problem for the time being by no longer using the address I use for my voluntary job.

    • aitarg35939
      aitarg35939 lily65668

      Posted

      You may be right. I reported those wacky posts on the weekend & haven't heard from Alan. In the past would've by Tuesday at the latest.

    • Emis_Moderator
      Emis_Moderator lily65668

      Posted

      Hi Lily,

      I asked the technical team about this and their reply was "sounds like a browser/autocomplete thing" which means either your browser (IE, Chrome etc) is remembering the details and inserting them when you type in the email list or hotmail is doing something similar. I can't advise on how to rectify this apart from trying to Google the issue. I did a quick search and got this:

      http://ccm.net/faq/11354-hotmail-configure-auto-complete-suggestions

      Aitarg - I was moderating over the weekend/Monday but I can't remember the exact posts you reported but if they were "dodgy" I probably just deleted them. 

      There is a new moderator and I still help out but any delay in sorting these things is not because we are not checking, just busy smile.

      Regards

      Alan

       

    • lily65668
      lily65668 Emis_Moderator

      Posted

      Thanks for this Alan. Aitarg, Tess and I had been speculating that we might have a new moderator. We'll be sorry to see you go.

      Whatever the problem is, it's neither the Google Chrome nor Hotmail autocomplete. I've always kept these switched on, for convenience, and this has never happened before. This is an entirely new, and weird, problem. However, given their recent form, I wouldn't put it past Hotmail to have "improved" something else!

    • Emis_Moderator
      Emis_Moderator lily65668

      Posted

      Hi both,

      Thanks for the messages but I'm not going anywhere smile. I have just handed over the main moderating as I have other roles here that require my time.

      It seems Hotmail have had this or similar issues for a while. I did a quick Google on

      enter name from my hotmail account shows a different name

      and

      hotmail display name is wrong

      there are quite a few forums questions if it helps.

      Alan

    • lily65668
      lily65668 Emis_Moderator

      Posted

      Oh thanks, Alan. And I'm glad we're not losing you altogether!

      Yes, I did suspect Hotmail all along. The last decent change they made was the upgrade to Outlook 5-6 years ago. Every single "improvement" since than has just taken away useful functions and replaced them with rubbish. Trouble is, like most people I've got too many contacts to make a switch to gmail easy.

      Thank you once again for all your efforts.

      Lily

    • lily65668
      lily65668

      Posted

      Hi Alan,

      Just to come back briefly on this one. I've established beyond doubt that Hotmail is the culprit, as my picklist when sending emails has now started acting up in other ways unrelated to the Patient site.

      I do wish they'd follow the old adage: "If it ain't broke don't fix it!"

      Thanks again,

      Lily

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