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Trouble logging in to this site....

Posted , 2 users are following.

Guest
Guest

Logging-in not recognising me - and I have registered before!

2 likes, 6 replies

6 Replies

  • Guest
    Guest

    Posted

    Good morning Pixey

    If you are still experiencing problems logging on, please drop me an PM using the function below or email me at patientweb@kbs.e-mis.co.uk and we can sort out the problem with you.

    Regards

    Lin

  • Guest
    Guest

    Posted

    i to can log in get user name and password even thogh i have them in my note book this is not the first time whith is why i kept logged in for months but thougt i would log out fool me now i back in the same mess,this i have founded on many sites i wander what is the problem,hanks e.taft. :o
  • John_Howard_Norfolk
    John_Howard_Norfolk

    Posted

    Please can you advise what I should do next?

    I cannot get online to make an appointment with my GP. Yet my password and user ID are correct as I have accessed your discussion forum successfully. Your website keeps locking me out for an hour of cooling off time after three failed attempts. It is raising my stress levels when I am already unwell.

    Help!

    John Norfolk

    PS I am deaf and cannot phone my surgery

  • Guest
    Guest

    Posted

    The Patient Access User ID and Password are different to the ones used to login to the Discussion Forum. I've alerted the Administrator to your predicament so hopefully they'll get back to you sometime tomorrow morning via a Private Message.

    Take care smile

  • Emis_Moderator
    Emis_Moderator

    Posted

    Hi John,

    I have replied to the email you sent about this, I also cover the general feedback for the site biggrin. Use that email to reply to if you are still having problems.

    Thanks for the alert House.

    Alan

    Emis Moderator

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