Posted , 3 users are following.
I have recently had an issue with my local Jobcentre. I called the generic DWP contact number and asked for the name of the manager at my local Jobcentre. I was told that they were unable to give out specific names? I also asked for the name of the area manager and was also told they are unable to give out this information. Is this right?
0 likes, 1 reply
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wendy17594 mark85571
Posted
Hi
What you've been told is true, I'm a former employee.
If you wish to complain you can make a complaint over the phone using that number, there's a specific team and procedure in place who will deal with the complaint.
You just need to refer to the date/dates of your issue and which job centre it was.
Hope you get it sorted out.
Cheers
Wendy 😊 xx