UK Policy on recording assessments

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There has been some debate about recording assessments and I found this under the Govt. site (UK)

1. Do claimants have a legal right to have their face-to-face assessment audio recorded?  Claimants can ask to have their face-to-face assessment audio recorded and all requests will be accommodated where possible. However, claimants do not have a legal right to a recorded assessment and it should be noted that neither DWP nor CHDA has a legal obligation to provide an audio recording service or equipment.  Any attempt to covertly record an assessment will result in immediate termination of that assessment

You have to ask first before the assessment so no good asking when you arrive.   Clients own recording equipment can be used but must meet acceptable standards and be able to provide 2 copies at the end.  One for the assessors. 

The equipment is portable so can be used for home visits if requested in advance.

I hope this is useful.   x

 

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4 Replies

  • Posted

    Every one having a interview should ask for taped recording and after the final outcome should ask for a letter with the notes taking by the doctor

    Plan and simple it's there too help you use it

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    • Posted

      Yes I agree with you and I am not arguing that point.  I merely pointed out that you haven't got the right by law to demand the session is recorded.  I have seen discussions here in the past about this which is why I posted it.   I hoped it would be helpful.  x
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  • Posted

    Well after watching the 'Dispatches' programme this week it's no wonder that the DWP/CAPITA or ATOS want a recording being made of a PIP face to face assessment.

    I was utterly disgusted with what CAPITA had been doing. I note that the DWP did not put up much of an objection either.

    Totally wrong 

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