I completely ruptured my Achilles tendon 3 weeks ago. From the start I requested surgery. A week later I saw a specialist and reiterated my request for surgery. He said he was putting me on the waiting list and I would get the surgery in 1-2 weeks.
However, it's been two weeks and I haven't heard a thing. This is really frustrating as I can't start to recover until I have the surgery. Three weeks have been wasted.
The only means of contact I've been given is a phone number for the fracture clinic's "hotline", which always goes straight to voicemail. The mailbox is usually full up so messages can't be left. I've left messages when I can but no one calls back. Basically it's useless.
I've also spoken to my GP but he says there's nothing he can do as my treatment is already in process. Tomorrow I'm going to call some other numbers and if that doesn't work I'll go into the hospital and talk to someone. I know the NHS has severe resource shortages but I feel like I've been forgotten.
I'm not sure if my case is unusual. If you have the same condition, how long did you have to wait for surgery? I'm in east Kent if it's relevant.