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Wondering why I've stopped getting notifications in my email.

Posted , 2 users are following.

sheryl23096
sheryl23096

Hello all,

I'm curious if anyone else has had any trouble lately receiving notifications in email? It's been about a week or so since I've gotten any in my email. I've tried unclicking and reclicking the preferences for notifications but I'm still not receiving them. Is there someone who can help with this? Thank you in advance. cheesygrin

0 likes, 2 replies

2 Replies

  • Emis_Moderator
    Emis_Moderator sheryl23096

    Posted

    Hi Sheryl,

    You were not receiving emails because you had previously marked one from us as spam. I have removed the report from our email provider so you should start receiving them again but they might go to your spam/junk folder. If you ever have any email issues you can check all of your notifications on this page https://patient.info/forums/me/notifications.

    Regards,

    Alan

    • sheryl23096
      sheryl23096 Emis_Moderator

      Posted

      Hi Alan,

      I'm not sure how I did that but thank you for fixing this! I'm very glad to be getting emails again cheesygrin^

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