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can anyone help? I have a son who is 29 and receives middle rate care and low rate mobility. We received a letter stating that we have to contact PIP to claim. I have tried 15 times to ring them to claim sometimes spending upwards of 45minutes waiting for the music to stop and someone to answer. I have tried at different times of the day and on different days of the week to no avail. I worte to them asking for a claim form and to let them know that I had tried on numerous occasions to contact them. what did they do send another letter out stating that if we had not contacted them by the 24 of this month his DLA would stop. catch 22 comes to mind and speaking of minds I am going out of mine trying to sort this out. anyone know of where I can complain to?
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