HELP constant itching, ball ache, sore penis, tingling

SOMEONE PLEASE HELP ME

My partner has been diagnosed with HSV2 in the genitals. He has never had an external break out with sores but ever since he has been diagnosed 7 weeks ago he has constant itching around is anus and all down the insides of the inner legs (especially where the underwear line is), ball aches (just one ball at a time), tingling pains like shards of glass under his skin all throughout his anus, balls, penis and inner thighs. Some days are better than others and he can get thru the day. Other days he cant even bear to sit or walk. Its gotten so bad now he cant even touch his penis! some days the inside of his penis burns and it feels like there is still urin left inside. other days his ball aches so bad that a stabbing pain goes up into his stomach, it is dapilitating he cant even concentrate at work. a minute cant pass without something hurting.

He has tried  a full courase of valtrex for 10 days and nothing helped. he tried no meds and it seemed to get a bit worse. he tried a d ouble does of valtrex for a week and no change.

He is so depressed and worried about it because nothing changes and he hurts badly every day. he has changed as a person and i am reaching out for any leads or help. I have suggested to him to be in valtrex for a much longer term period but he doesnt think it will help as he felt nothing before when he was ona double dose...

where else can i start?

thank you!!!

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