Horrible experience at G.P's.

Posted , 5 users are following.

I've just returned from the doctors surgery. I'm so upset.

I've had bouts of recurring symptoms and illness for many years now, including tenderness and pain down one side of my body (leg buttock and sometimes my face). Feelings of total exhaustion, weird sensations, depressive bouts, and sometimes but not always, small blisters.

During an attack a few months ago, I showed my partner the blisters I had at the base of my spine....almost as an after thought. He immediately said they looked like Shingles that he had had some years ago. ( Luckily for him it was a one off attack).

I had assumed the blisters I sometimes had when feeling ill, we're spots due to being constantly run down.

I then looked on line and indeed the images of blisters looked identical ... and I found this forum and it felt like all the pieces slotted together.

I finally thought I'd found out what this awful reacurring illness was, which gave me relief at finally knowing what it was... as I have been ill for so many years with the same recurring symptoms.

I made an appointment to see the first available doctor. It turned out to be a very young and inexperienced girl. She had no idea and had clearly never come across Shingles before. She had to go out the room and speak to another doctor, who was busy, so didn't come into the room to examine me.. She did no swab test on the blisters and did not confirm it was Shingles.

Instead the other doctor told her to make me an appointment to see a rheumatology specialist as I had presented with the same symptoms several times over the years (Some of those times I had some odd blisters which I didn't think to bring up, as I've previously mentioned as I thought I was constantly run down)

I've been wating for months and still have not received a letter of referal.

Since then, the episodes continue. I feel like my life has been hijacked.

It' feels like Ground Hog day over and over...

The only thing keeping me going is this forum...

Which brings me to today.

This attack is focused on the right side of my face and head. I've been feeling so depressed and incredibly exhausted. Really odd pain in my head which is causing me to not sleep. I've had tell tale tingling on the right side of my face and a few days ago, a blister (although very small) on the inside of my right eyelid.

I rang to see a doctor yesterday, to find out if I could take any medications to ease the symptoms.

However, they were all busy and I was promised a call back. No call came so I rang again today. Someone had made a mistake at not passing on the message to the doctor to call me.. I had no apology.

I don't drive (even if I could I'm feeling so ill I don't think I would have been capable of doing so anyway). I stupidly thought I could walk there; as it's usually about a 15 min walk ... Half an hour later I arrived.

I don't how how I didn't collapse. After a wait I was told I would be seeing a paramedic. Not a doctor. Something they have introduced recently at the doctors surgery.

I was not happy but went in anyway. He was surly to say the least. I burst into tears as I was feeling so ill. He said nothing...didn't even offer me a tissue. Just asked a few questions and I told him my symptoms ... he then said he would ask a doctor to come in. I had to ask to lie down as at that point I thought I might faint.

I had to wait with him in silence until the doctor came into the room.

I then had to go through telling the G.P my symptoms and previous experience with the young doctor. Again, blank look but this time he said it was not Shingles as I had no visible blisters on my face. I tried to explain everything I have read time and time again and on this forum ... that blisters are not always present and that I have had them in the past and had a small blister on my eyelid. He just looked at me as if I was an idiot. As did the paramedic

He then simply turned on his heel and left the room. No empathy... no explanation. .. nothing. I feel so frustrated and will NEVER return there again.

I am appalled at the lack of empathy, understanding and lack of knowledge that so called experts exhibit. I fully understand the workload of doctors but the arrogance and downright rudeness shown to me today is awful. I felt so humiliated on top of feeling so ill.

2 likes, 20 replies

Report / Delete

20 Replies

  • Posted


    so sorry you have had an awful time with your surgery . 

    I had shingles in my eye , scalp & forehead . It all started 7 weeks ago . If you have it near your eye it's important to see an eye specialist . Have you thought about going to a&e ? It's a miserable illness . Have you pain in your eye ? 

    Best wishes to you . 

    Report / Delete Reply
    • Posted

      Hi Susan,

      Thank you for your kind words.

      It is comforting to share on here with people who understand and are there with support.

      Sometimes a few kind words can make all the difference; especially when feeling so low.

      I've had small blisters on my eyelid before during attacks. I've got a permanent scar from one under my eye.

      No, I haven't thought of going to A&E as the 'new' blister is very small. It is more my head thats been painful and weird. It's not like a migraine type of pain, I can't really describe it.

      I have to say that it's feeling marginally better today. It's the total overwhelming exhaustion and depression that are the most disturbing symptoms today. The frequency of attacks seem to be escalating as well.

      I truly hope you are starting to feel better?

      How is your eye now?

      Kindest of regards



      Report / Delete Reply
    • Posted


      the head pains are nasty and the extreme tiredness and low mood . I really hope you start to improve soon . The forums are great . People who understand this illness . 

      My eye doesn't feel right yet . Maybe all the drops . 

      Try to rest as much as you can . 


      Report / Delete Reply
    • Posted

      susan, That's what I'm have trouble with right now. Both my Eyes bouther me. The best way to discribe it Is like I was swimming in a pool with my eyes open for a long time but I've been to the eye doctor four times and it's both eyes not just one. Every now and then I get a little dizzy, enough that I go lay down but that my be the Gabapentin, at least that's what I hope it is.

      Report / Delete Reply
    • Posted

      Hi Susan

      I really hope your eye improves soon.

      It's sometimes feels difficult to keep resting as I feel like I'm being lazy!

      I keep getting repeated outbreaks and feel like I'm constantly ill. It also must be hard on those around me. People generally expect you to get better from an illness, and not keep getting ill a couple of weeks later again.

      I really need to get to the bottom of why my immune system seems to be so poorly compromised.

      Thanks again for replying to me.

      All the best.

      Ali xx

      Report / Delete Reply
    • Posted

      Hopefully it's just your age. I bought some B12 liquid and I started taking it every day with the Gabapentin. First time in about s6year that l felt like doing something and that is periodic.

      Report / Delete Reply
  • Posted

    Go to A and E or emergency/urgent care room when you have the rash or blisters. they won't diagnose shingles if they are not present at examination, (UK)! Can't speak for any other country. Rest is the best thing you can do with pain killers, ask the pharmacist if you can't see a doctor. Best wishes. Pollyanna UK

    Report / Delete Reply
    • Posted

      Pollyanna, when I went to the ER they diagosed me with Shingles in about 10 min. but I'm in the US (South Florida). I never had a second or third because I havent got rid of the post pain from about 10 month ago.

      alinight really shouldn't be in that severe  pain that you get in the begining. That is I haven't heard of anyone but I'm not a doctor, I'm just going by this Site and what other people say. I know that it's only been a week or two that I'm doing more things. I'm starting to rethink about our health care. The more I hear about other Countries health care the more I worry about changing it, but we spend a lot more then other Countries.

      Report / Delete Reply
  • Posted

    alinight, sorry to hear your having so much trouble. I've had the post pain in my forhead and in my scalp for going on one year myself. I've been to just about evey kind of Doctor you can think of, but it seem like "it is what it is". For the last three weeks it seems like my GP has got the pain under control. At best there is very little pain, that never goes away, but when I wake up in the morning it's at it's worse which is still about a 5 or 6. That is way better then it was. When I first got the Shingles I thought I was having a Stroke in my head. It was the worse pain I ever experienced. For three month I was laid up on the sofa. One of the big issues was the depression. They tried gaving me antidepressants but they made me feal worse, so I stopped them. Hopefully you find a good doctor with compassion, and your partner really needs to step up for you. Shingles is no joke and you can't power through it, even if you thik your tough. The good news is it will get better, at least that's what they keep telling me. I know in my case I was at my wits end but slowly I started going out og the house and it got my mind off of it. Good Luck and try not to get depressed. Just remember it will get better. 

    Report / Delete Reply
    • Posted

      Hi Joseph,

      Did you get shingles in your eye at all?  I feel as though it has never really gone as every day since March 2016 I have had a sore eye on and off every day, and have been told that this can last forever! I have a small scar on the cornea but have been told it is not in my line of vision thank goodness, as i was so worried about losing vision and still am if the complications continue!

      Report / Delete Reply
    • Posted

      Thank you Joseph

      It's kind of you to reply.

      It sounds like you've really been through it!

      I think it's the frequency of attacks that is adding to my depression.

      I start to feel a bit better and slowly regain my strength ... then I come down with another attack.

      I need to find out why my immune system seems compromised.

      Hoping you continue in your recovery every day. Keep strong.

      Kind regards


      Report / Delete Reply
    • Posted

      Jane, no I never got it in my eye. I made it to the eye doctor in time. As a matter of fact I went to the eye doctor three times to make sure it didn't get in my eyes. Now it's a mater of putting up with the nerve pain and the Gabapentin seems to help, but my eyes are still not like they were before I got this crap. I also get a little light headed every now and then. Jane, Shingles is one of those things that none of the doctors really can only can make you comfortable while you have it. The only thing people that have Shingles can do is to have a doctor that is compassionate. Good lucky to everyone on here.

      Report / Delete Reply
    • Posted

      Also I wanted to say that I went to a doctor for infectious diseases and he gave me the vaccine because I was over the Shingles at the time. So if you can get the shot as soon as you stop breaking out.
      Report / Delete Reply
    • Posted

      By the way, when I saw my Dr the shingles was already in my eye, but I had the worst headache a week before, excruciating, at the back of my head one side, I kept going to out of hours Dr but was told it was possibly migraine, he couldn't have been more wrong!!The trouble is, when the rash appears it can be too late! I saw the eye dr very soon after diagnosis and had antivirals, but it was too late and the damage was already done, My eye has been sore all weekend and watering, stinging etc, I have just about had enough of it now!

      Report / Delete Reply
    • Posted

      Jane, my eye doctor told me I have dry eyes three times' but they water all the time. I think it's not getting lubricated in the back because when I start getting a head ache I flood my eye with drops and it seems to stop. I told my GP that I was starting to get head aches and she told me my left shouder was real tight and gave me some muscle relaters to see if it helped and I didn't have to take them long before they started working. My eye itches off and on and if it bothers me I have an eye cup and I fill it with eye drops. I also have a num eye brow and I use Diclofenac Sodium Topical Gel it's an generic brand. It helps me it might help you. I know I spent a lot of money tring to find something that would help. 

      Report / Delete Reply

Join this discussion or start a new one?

New discussion Reply

Report or request deletion

Thanks for your help!

We want the forums to be a useful resource for our users but it is important to remember that the forums are not moderated or reviewed by doctors and so you should not rely on opinions or advice given by other users in respect of any healthcare matters. Always speak to your doctor before acting and in cases of emergency seek appropriate medical assistance immediately. Use of the forums is subject to our Terms of Use and Privacy Policy and steps will be taken to remove posts identified as being in breach of those terms.

newnav-down newnav-up