Is it poor decisions by the DWP or poor planning by the claimant?

Posted , 5 users are following.

Almost every day I read of claimants complaining of poor/bad decision making by the DWP.

Always in mind my (drilled there by my then RSM and 'cleaned up' for broadcast!!) is the statement - 

Proper Planning Prevents Poor Performance

If you apply that to all applications for a sickness/disability benefit you would achieve a much better level of decision making.

 

0 likes, 20 replies

20 Replies

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  • Posted

    Hi les59996,

    Yes, it is such a shame the amount of very disabled, and seriously ill claimants write in saying how they are suffering with their illness not grasping that what they should be writing is how it affects their daily life. Is it, to put it simple, a matter of putting down:

    "Because of diabetes both my legs were amputated and so I should get dla because I have no legs" or "Because of a spinal injury I can no longer use my legs and therefore require help to travel to the shops and hospital and need to travel by taxi as I have no public transport nearby.

    Please, please anyone, do not take offence at this very simplistic terminology, I do not want to offend those with diabetes or spinal injury (which I have myself) simply to demonstrate how presenting your case could mean win or lose.

    • Posted

      I couldn't have made it any clearer myself - thanks.

      It is all down to Proper Planning on the part of the claimant. Help in doing that is available from many sources if you look for it and ask.

       

    • Posted

      there's talk the government has in place a visiting officer who helps folk at home with what evidence they have at home with their claim.but I seriously doubt it.would that not bring in the court of human rights?

    • Posted

      With respect but what has the Human Rights Act got to do with it?

      If you are suggesting that the government has failed all claimants what Article of that Act would you consider has been breached? Or are you suggesting that there is a conspiracy to deny some but not others of a warranted award?

      As I have said before, - the majority of poor decision making is simply down to (a) the way the claimant has fiiled out the claim form, (b) failed to submit evidence that they are holding and finally (c) how they have put there case over to the assessor if a face to face assessment has been carried out.

       

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