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Mandatory reconsideration

Posted , 5 users are following.

marie56825
marie56825

Hi, I have been awarded higher rate care and standard mobility but have put in a mandatory reconsideration, I called today to ask how it's going to be told they've sent a letter out yesterday, I asked if they could tell me the outcome but they said they can't access the letter only tell me it's been sent, do they normally tell you over the phone the outcome? I have a sinking feeling that since they didn't tell me I've not succeeded, can anyone tell me if it's normal for them to say they can't access the letter? Kindest wishes

0 likes, 26 replies

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  • pamelaj1962
    pamelaj1962 marie56825

    Posted

    They can tell you as they can read it from their screens.

    Good luck

    Pam x

  • marie56825
    marie56825

    Posted

    Hi all, no letter arrived today and the anticipation was too much so I bit the bullet and called them, the gent said I have been awarded the higher rate mobility and my letter is in the post, I think I'll believe it when the letter comes but fingers crossed x

    • denise15811
      denise15811 marie56825

      Posted

      That's great news. Well done on having the decision over turned at MR stage. This doesn't often happen. Are you getting the car you the motability? I ordered mine last Thursday and now waiting a date for collection. Hoping it's not too long.

    • marie56825
      marie56825 denise15811

      Posted

      Hi Denise, not really sure what to do, we have a car but I've said we will look into a new one especially one that would be easier for me to get in/out of, I'm just so relieved as this illness really impacts on my life and I was so very upset with the assessor as he said in my home how bad my mobility was and yet wrote something completely different, I just can't wait to receive the letter so I know it's truly official, I'm so glad you got it, what car did you go for?

    • denise15811
      denise15811 marie56825

      Posted

      I also needed one that's easy to get in/out of. I test drove a few and also did quite alot of research on those petitcular cars and others too. In the end i went for the suzuki vitara auto, great to drive, extremely comfy to sit in, which was really important to me. Also the down payment wasn't that me either for the extras i get with it. Didn't need and adaptions, so hoping it won't take long. Dealers told me the car has been allocated to them, so just waiting delivery :D

    • marie56825
      marie56825 denise15811

      Posted

      Fantastic news, we looked at a few but undecided to what to do, just glad it's all over with for now, my head now focuses on the next assessment in 2years as this has been so hard, anyway time to focus and try to adapt to my new way of life, thanks for al your advice x

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