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Patient's new look: Feedback

Posted , 17 users are following.

Patient_Mod
Patient_Mod

As many of you will have noticed, we've changed the look and feel of Patient, to what we hope will be a fresh new bright and vibrant look. 

We greatly value our user's feedback and would like to hear your thoughts on the new design. 

1 like, 162 replies

162 Replies

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  • Anhaga
    Anhaga Patient_Mod

    Posted

    Just noticed on the webmd site, where I was looking for a drug interaction checker, that they have a beautiful spring geen border down both sides of the page.  I think Patient tried to update their look just as others are starting to move beyond a clinical to a holistic appearance...

    Nothing is so dangerous as being too modern. One is apt to grow old-fashioned quite suddenly.

    ― Oscar Wilde, An Ideal Husband

  • Anhaga
    Anhaga Patient_Mod

    Posted

    After several days of using the new look site I have yet to find any functions that are an improvement, or even a change, over what we had before.  All I can see is a change in the colour scheme to something which leaves me dazzled after a while.  This is not getting better for me.  [sad] ​​
  • julian.
    julian. Patient_Mod

    Posted

    for me the bigger problems are "navigation" (see very long earlier post). Made worse by posts being more spread out. But really just not easy.

  • philip_53291
    philip_53291 Patient_Mod

    Posted

    I preferred the old colours. Very annoying and difficult to use as it keeps flicking back to live adverts when you try to comment. Not impressed as yet.
    • philip_53291
      philip_53291

      Posted

      The main problem is with the advertisers attempting to use a 30 second TV format on the internet, which doesn't translate. The latest 5 second ones that are being used on YouTube are acceptable. Advertisers apparently fail to realise that forcing people to view annoying overlong commercials creates antipathy towards the product on display as well as the website showing it especially on very short video clips. A little more creativity required from advertisers !!

    • EileenH
      EileenH philip_53291

      Posted

      I have got to the stage with adverts that any site asking me to remove my adblocker is often ignored altogether! It has to be something I REALLY want to see for me to disable it even for just that site!!!
    • SteV3
      SteV3 EileenH

      Posted

      Most websites are still "pushing" flash ads, these can be a security issue - more so now, than ever before. Google ads was attacked many times last year and hackers pushed malware through flash adverts.

      Today, we see Firefox version 55 joining in the queue to remove Adobe Flash from pages. 3 other browsers have already taken the path to protect people.

      I disable javascript on any website that tries to force advertising upon me. It speeds up page rendering times, so I see more white than other people, but better security.

  • Michdonn
    Michdonn Patient_Mod

    Posted

    Patient, on my cellphone, go to make a comment and the display drops to the adds at the bottom of the page. This happens several times, I keep backing out till I get a comment display that holds.

    Thanks, Michdonn

  • Patient_Mod
    Patient_Mod

    Posted

    Hi all! We've just released an update which should enable your browsers standard spell checker on the forums! Give it a try now!

    Also on this release we've removed the old default avatars and replaced it with a standard default in response to one of our users alerting us to the fact that it was a possible privacy threat to our users.

    If you would like to change your avatar from the default, click your name to go to your forums profile (or click here https://patient.info/forums/me), then hover your mouse over your avatar image and click edit, then upload a new one from your computer using the form.

    • EileenH
      EileenH Patient_Mod

      Posted

      I guess it would help if I had the slightest idea how to use my browser's spell checker. As for my avatar I couldn't care less.

      This is fluff.

    • Michdonn
      Michdonn Patient_Mod

      Posted

      Patient, for the first time in a while I did not lose comment box. Sometimes I could not find the box so I just would keep trying till I got one.
    • nick67069
      nick67069 EileenH

      Posted

      Spell checker is enabled automatically... try typing the word and misspelling it ...The spell checker will underline the word with squiggly red line.
    • EileenH
      EileenH nick67069

      Posted

      You mean my spelling/typing is generally too good so I hadn't seen? Just tried - you're right, thank you!!! From experience though - I know it will still drive me up the wall when I see the typos that still make a proper word but the wrong one. I wonder - does it know how to spell medical stuff correctly: no, can't spell polymyalgia rheumatica! 

    • Patient_Mod
      Patient_Mod EileenH

      Posted

      Hi EileenH - unfortunately we are not able to address some of the bigger usability concerns you have as quickly as others. We are trying to make some quick improvements to the site first to address what most people are crying out for.

      So far as shortcomings with the spell checker go - we use the browser's default spell checker as it's most efficient - otherwise you'd have to wait to download an entire dictionary or send a request to our server every time you wrote a word to check it. As such, we don't have control over what is in your computer's dictionary. If you would like to add a word to it, just right click on the red squiggle and add it to your dictionary. As for using the wrong word, correctly spelled, I'm afraid there's not much we can do about that - it's a problem that is even the likes of Google struggle with.

      We are taking the users' complaints regarding the brightness seriously, but changes take time and we only have limited resource to deliver it.

    • EileenH
      EileenH Patient_Mod

      Posted

      Thank you - but this is the first time you have acknowledged our comments. You could have said that last week instead of leaving us to fester in our objections. You glibly say "We greatly value our user's feedback and would like to hear your thoughts on the new design." - and then leave us just like the call centre that assures us "your custom is important to us" for an hour as we hold waiting for assistance. 

      Of course - if you had thought a bit about the "new vibrant look" BEFORE you changed it and consulted RNIB and your users you would have understood what we are now complaining about for the visually impaired. But by the very nature - I would suspect some of them have wandered off into the sunset because they find using this so unpleasant. The old screen appearance didn't have these problems. I find it dismissive when companies change for the sake of change and then leave the client to suffer until they sort out the mess the cmpany made. Drug companies do it all the time.

      "As for using the wrong word, correctly spelled, I'm afraid there's not much we can do about that" - it is called an Edit facility. This is the only medical forum I use where editing is not possible.

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