I'M EXHAUSTED!!

I just read a few at a time and delete the ones I have read. Only read what you feel like Lynda , you can only be available when you are up to it, answering so many would not be fun at all.

Don't forget it's a forum not a job and we are all aware now.

I suppose it would happen like that at times, there did seem to be a lot today.

I have learned heaps from you so don't leave.

Not sure where you live or what time it is there, I'm in Sydney Australia, it's 10.55pm Monday 29th, depending on where we are all come from could be the reason everything is clogging up on internet ?

Hi Lynda/all,

Points raised on this discussion:

Emails - we send notification emails out as they are generated. They can be queued our end for up to 15 mins I believe and go out as a "batch". Once they are sent any "odd" behaviour will be down to your email provider and is beyond our control. Your notifications page is in the correct reverse date/time order so most recent notifications will be at the top. As posted in several discussions, I am aware of all of the issues about that page and am in the process of pushing for fixes to be released to sort these.

There have also been quite a few users lately who were not receiving emails. I have replied to everyone who reported this issue as it should now be resolved.

Ordering of posts - the posts are not placed "randomly". If you reply directly to the original discussion post your reply will be put at the bottom of the whole thread. If you reply in one of the "nested" threads your post will go to the bottom of that particular nested thread. If you reply to several posts or users within a nested thread ALL of your replies will go to the bottom of that particular nested thread. Each post has the posters name > username to whom the reply is directed. I know this is not ideal but if we placed every reply directly under the post being replied to we would end up with a system of having many layers of "nested" replies. To help matters I have asked for future development so that each reply in a nested thread has an icon on it so when you click it you will be taken back to the post you replied to. This is for example, if you read a post quite far down the thread and want to see the relevance to the discussion, instead of "guessing" which post the reply is relevant to if it is not obvious you just click the icon on the reply.

Communicating problems - I am the main channel for feeding back all/any issues to the people who need to know. I have asked before but it would make life a lot easier for all of you if new discussions were not started for very similar issues or any new site issues. All this does is result in the group having a lot of discussions with the same points and replies from me which results in even more notifications/emails.

I am following all of the discussions about the problems so if there are any new issues can you please reply in one of those and not start a new discussion. The original feedback discussion was this one so post in there if you do have any more feedback. https://patient.info/forums/discuss/do-not-like-new-format--681481

If you want to contact me directly via Private Message then my profile page is here where you can send me a message. You can also use the "Report" link on any post to let us know of any issues. https://patient.info/forums/profiles/emis_moderator-18625

I have noted and forwarded all of the feedback about the update from all of the discussions so everything is in hand along with several suggestions from myself to improve things. I have been around for a long time now so understand all of the issues. There will also be an FAQ which I have been chasing up. This will be about the site generally but also troubleshooting FAQs.

Hope this helps but feel free to let me know of any other new issues.

Regards,

Alan