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I got an online link to my doctors surgery and put a review in. I mentioned several things over the years such as being diagnosed with copd by a nurse and not a dr. Also being turned down for an x-ray several times after my diagnosis (contrary to the NICE guidelines),
I also said that even though I had repeatedly asked whether I had primarily emphysema or chronic bronchitis they consistenly refuse to tell me. Even though the treatment is the same, certainly in the earlier stages, they are a bit different and I want to know which I have. All they do is say I don't need to know and just keep insisting it is copd.
Anyway the day after I posted this I got an email from the practise manager showing concern and asking me to ring her to discuss this.
It does pay to complain doesn't it? Bev x
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