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Herpes zoster oticus

Ramsay Hunt syndrome

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Professional Reference articles are designed for health professionals to use. They are written by UK doctors and based on research evidence, UK and European Guidelines. You may find one of our health articles more useful.

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What is Ramsay Hunt syndrome?

There are three separate neurological Ramsay Hunt syndromes. Their only connection is James Ramsay Hunt who identified them all. Only the first one will be covered in this leaflet.

  • Ramsay Hunt syndrome (herpes zoster oticus or auricular herpes zoster) - described here.

  • Ramsay Hunt cerebellar syndrome (dyssynergia cerebellaris myoclonica, dyssynergia cerebellaris progressiva, dentatorubral degeneration) is the rare entity characterised by seizures, cognitive impairment, action myoclonus and progressive ataxia.

  • Ramsay Hunt syndrome III is a neuropathy of the deep palmar branch of the ulnar nerve.

Herpes zoster oticus occurs when the varicella-zoster virus (chickenpox) becomes reactivated in the geniculate ganglion of the VIIth cranial nerve (facial nerve) causing facial paralysis, loss of taste, vestibulocochlear dysfunction and pain. See the separate Shingles article for more information on herpes zoster.

As a general rule, shingles is a disease of sensory nerves but Ramsay Hunt syndrome is distinctive in that there is a motor component. J. Ramsay Hunt described the various clinical presentations of facial paralysis with a rash and also recognised other frequent symptoms and signs such as tinnitus, hearing loss, nausea, vomiting, vertigo and nystagmus.

Functional anatomy

The neuroanatomy involved in Ramsay Hunt syndrome is more complex than cases of shingles of a single dermatome elsewhere in the body.

There are four cranial nerve nuclei involved in facial nerve functions. They are the motor nucleus of VII, the nucleus of the solitary tract, the superior salivatory nucleus and the spinal nucleus of V.

Motor nucleus of VII - special visceral efferent motor fibres from the motor nucleus of VII leave the brainstem and travel through the internal acoustic meatus to the bony facial canal to supply facial muscles.

In Ramsay Hunt syndrome, these fibres are affected as they pass through the geniculate ganglion, impairing motor supply of the facial nerve.

Nucleus of the solitary tract - the solitary tract receives special visceral afferent taste fibres from the anterior two thirds of the tongue. These fibres travel with the chorda tympani. The cell bodies of these special visceral afferent fibres are in the geniculate ganglion which is the site of virus reactivation when vesicles erupt on the tongue.

The fibres reach the brainstem via the nervus intermedius and can be affected by local inflammation as they pass through the geniculate ganglion.

Superior salivatory nucleus - special visceral efferent parasympathetic fibres to the lacrimal and salivary glands come from the superior salivatory nucleus, travel in the nervus intermedius and branch at the geniculate ganglion into the greater petrosal and chorda tympani nerves.

Decreased lacrimation may result from involvement of these fibres as they branch at the level of the geniculate ganglion. Special visceral efferent sympathetic fibres originate from the carotid plexus on the internal carotid artery and join the greater petrosal nerve as they pass through the foramen lacerum. The sympathetic fibres supply the same areas as the parasympathetic fibres.

Spinal nucleus of V - this receives general somatic afferent fibres from the geniculate zone of the ear via the chorda tympani. Cell bodies of these neurons lie in the geniculate ganglia and are the site of viral reactivation in classic Ramsay Hunt syndrome, causing vesicular eruptions in geniculate zones.

How common is herpes zoster oticus? (Epidemiology)12

  • Herpes zoster is seen as a disease of older people (most commonly over 60 years old). This is thought to be due to a decline in cellular mediated immunity with age. However, it can affect all ages, although is rare in children. There has been a case report of varicella infection in utero and presentation in infancy with this syndrome. 3

  • The overall incidence is around 5 per 100,000 population; this makes it a rare type of shingles, as 20-30% of people are likely to have shingles at some point in their lives. 4

  • Facial nerve involvement occurs in only 1% of patients, and predominantly affects women in their fifth and sixth decades.5

People who are immunocompromised are much more susceptible to shingles in all forms. It tends to be more severe and may present at a comparatively young age. If shingles affects more than one dermatome, immunocompromise such as HIV should be suspected.

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Signs and symptoms of herpes zoster oticus (presentation)

Symptoms

The presenting feature is often pain deep within the ear. It may be paroxysmal at first but, after a day or two, the pain often radiates outward into the pinna and there is a more constant, diffuse and dull background pain.

The following may also be presenting features:

  • Vertigo and ipsilateral hearing loss or hyperacusis.

  • Tinnitus.

  • Facial weakness or face drop.

  • Rash or blisters, which may be on the skin of the ear canal, auricle or both, and may become infected secondarily, causing cellulitis.

Signs

  • A rash or herpetic blisters in the distribution of the nervus intermedius.

  • The distribution of the rash varies, as does the area innervated by the nervus intermedius. It may include the following:

    • The anterior two thirds of one side of the tongue.

    • The soft palate.

    • The external auditory canal, visible only with an otoscope.

    • The pinna.

  • An ipsilateral facial drop or weakness may be obvious or it may only be elicited on testing.

  • There may be hyperacusis on the affected side, due to paralysis of the stapedius and tensor tympani.

  • The patient may have associated ipsilateral hearing loss and balance problems.

The weakness of the facial nerve will show a lower motor neurone pattern as with Bell's palsy. Ask the patient to give a big grin showing their teeth. Ask them to screw up their eyes. Ask them to raise their eyebrows. The upper motor neurone (UMN) innervation of the forehead is bilateral, so that in an UMN lesion of the face, the muscles of the forehead are spared.

Differential diagnosis

  • The unilateral facial weakness is very similar to Bell's palsy but neither pain nor a rash occurs with Bell's palsy.

  • A rash is not always present (herpes zoster sine herpete); in these cases, severe ear pain and facial weakness are the presentations, and differentiation from Bell's palsy is difficult.

  • If vertigo is present, consider viral labyrinthitis or a stroke of the posterior inferior cerebellar artery region.

  • Trigeminal neuralgia is paroxysmal and tends to be precipitated by a stimulus such as a cold wind or washing the face.

  • Other conditions include:

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Diagnosing herpes zoster oticus (investigations)

  • Virological studies, both serological and molecular, are available but usually the diagnosis is clinical.

  • Audiometry may be performed.

  • Occasionally, nerve conduction studies may be done to determine the extent of damage to the facial nerve and potential for recovery.

  • MRI of the internal auditory canal may be useful in atypical presentations.6

Management of herpes zoster oticus1

There is evidence that the use of oral antivirals and steroids reduces the risk of long-term complications, though it is unsure if they make the acute symptoms either less severe or quicker to resolve. This is also the case for patients with herpes zoster sine herpete.

If there is problem with closing the eye, a pad will protect the cornea, and eye lubricants should be prescribed.

Complications of herpes zoster oticus

  • If closure of the eye is compromised, abrasions may occur.

  • Lesions may acquire secondary bacterial infection.

  • Postherpetic neuralgia may occur.

  • Chronic tinnitus.

  • Chronic vestibular dysfunction.

Prognosis1

  • Those who have a more severe facial paralysis are less likely to achieve full recovery of facial function, however long-term clinically significant paralysis is rare.

  • Recovery is usually complete within one year and over 70% of patients will recover to normal facial function, or slight asymmetry with eye closure requiring gentle effort.

  • The prognosis is however worse than for Bell's palsy alone.

  • Factors associated with poor recovery include age over 50, multiple cranial neuropathies, oropharyngeal lesions and diabetes. Experiencing the rash before facial paralysis is a good prognostic sign.

Historical aspects

James Ramsay Hunt (1872-1937) was born in Philadelphia and graduated MD from the University of Pennsylvania in 1893. After studying in Paris, Vienna and Berlin, he returned to New York to practise neurology at Cornell University Medical School from 1900 to 1910. He described the syndrome that bears his name in 1907.7

His research interests were the anatomy and disorders of the corpus striatum and the extra-pyramidal system. He was consulting physician at several New York hospitals and was appointed professor of neurology at Columbia University College of Physicians and Surgeons, New York, in 1924.

Further reading and references

  • Khan YMT, Fatema N; Ramsay Hunt syndrome. Pan Afr Med J. 2019 Dec 16;34:201. doi: 10.11604/pamj.2019.34.201.19207. eCollection 2019.
  1. Crouch AE, Hohman MH, Moody MP, et al; Ramsay Hunt Syndrome.
  2. Ramsay Hunt syndrome; DermNet 2017
  3. Balatsouras DG, Rallis E, Homsioglou E, et al; Ramsay Hunt syndrome in a 3-month-old infant. Pediatr Dermatol. 2007 Jan-Feb;24(1):34-7.
  4. Shingles; NICE CKS, September 2024 (UK access only)
  5. Montague SJ, Morton AR; Ramsay Hunt syndrome. CMAJ. 2017 Feb 27;189(8):E320. doi: 10.1503/cmaj.160483.
  6. Choi JW, Nahm H, Shin JE, et al; Atypical clinical manifestations of herpes zoster oticus: diagnostic usefulness of magnetic resonance imaging. J Neurovirol. 2019 Dec;25(6):874-882. doi: 10.1007/s13365-019-00781-8. Epub 2019 Jul 5.
  7. Hunt JR; On herpetic inflammations of the geniculate ganglion: a new syndrome of its complications. J Nerv Ment Dis 1907. 34: 73-96

Article history

The information on this page is written and peer reviewed by qualified clinicians.

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