Audiology
Peer reviewed by Dr Toni Hazell, MRCGPLast updated by Dr Surangi Mendis, MRCGPLast updated 19 Sept 2024
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If you or a family member suspect that you have a hearing problem, then an audiologist will usually provide an assessment and also may be involved in providing any treatment needed.
Certain conditions causing balance difficulties or dizziness can arise due to problems in the ear and audiologists can undertake specialist tests to investigate these problems as well.
At a glance
Audiology assesses and manages hearing loss, tinnitus, and balance problems.
It includes hearing tests, assessing dizziness, and managing tinnitus and noise sensitivity.
Audiologists diagnose and treat hearing and balance issues for all ages.
They fit and adjust hearing aids and provide other hearing rehabilitation.
Sudden hearing loss in one or both ears requires immediate medical attention.
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What is audiology?
Audiology is an important part of the assessment and management of hearing loss, tinnitus and balance problems. Audiology is usually used alongside other assessments, tests and treatments that may be provided by your GP or by a hearing specialist (ENT or audiovestibular medicine).
Audiology will help determine whether your condition might be treatable. If your condition is not treatable, audiology may provide help such as providing hearing aids or balance therapy.
What does audiology include?
Back to contentsAudiology includes:
Completion of hearing tests, including tests for babies who have been identified at birth via The Newborn Hearing Screening Programme.
Assessment of dizziness, vertigo and balance disorders.
Assessment and treatment of tinnitus (noises in the ears, usually ringing) and hyperacusis (noise sensitivity).
Fitting, adjustment, and maintenance of hearing aids.
Other forms of hearing rehabilitation.
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What is an audiologist?
Back to contentsAn audiologist is a professional who diagnoses and treats hearing and balance problems for adults and children of all ages. Audiologists work in a variety of areas, including hospitals, private practices, schools, colleges and universities, GP surgeries and rehabilitation centres, and long-term and residential healthcare facilities. Audiologists who work specifically with children usually work alongside multiple other healthcare professionals (Teachers of the Deaf, speech and language therapists, psychologists, and others).
Audiologists have extensive training in sound reproduction, which is critical to the accurate fitting and adjustment of hearing aids.
If an audiologist finds that a significant hearing or balance problem is present then they can help to provide recommendations for interventions or rehabilitation (eg, hearing aids, cochlear implants, or a referral to an appropriate medical specialist for further assessment).
All audiologists should be appropriately qualified and registered:
Audiologists need to complete a three-year NHS Practitioner Training Programme in healthcare science (audiology).
The Practitioner Training Programme (PTP) is a three-year BSc Honours undergraduate training scheme that includes work-based and academic learning.
An audiologist working in private practice needs an audiology degree approved by the Health and Care Professions Council (HCPC).
Sudden hearing loss
Back to contentsIt is important to note that if you suddenly lose hearing in one or both ears, you should contact your GP or NHS 111. It might not be due to a serious cause, but in some cases this is a medical emergency. If this is the case, there is a short time frame for treatment to work.
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Hearing tests
There are various different ways to test hearing, depending on the age of the person involved and the type of hearing loss. The medical term for hearing tests is audiometry. Note: the information below is a general guide only. The arrangements, and the way tests are performed, may vary between different hospitals. Always follow the instructions given by your healthcare professional or local hospital.
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Frequently asked questions
What is the primary role of audiology if my hearing or balance problem cannot be cured?
If a condition cannot be treated, audiology plays a crucial role in providing support through solutions like hearing aids or balance therapy to help manage the symptoms and improve quality of life.
Apart from hearing tests, what other specific services does audiology offer for ear-related issues?
Audiology also provides assessment and treatment for tinnitus, which are noises in the ears (often ringing), and hyperacusis, which is sensitivity to noise. Additionally, it covers the fitting, adjustment, and maintenance of hearing aids, along with other types of hearing rehabilitation.
Where can I expect to find an audiologist working?
Audiologists work in a wide range of settings, including hospitals, private clinics, schools, universities, GP surgeries, rehabilitation centres, and long-term and residential healthcare facilities. This means you might encounter them in various healthcare and educational environments.
How are audiologists specifically trained to help with hearing aids?
Audiologists receive extensive training in sound reproduction, which is essential for accurately fitting and adjusting hearing aids. This specialized knowledge ensures that hearing aids are set up correctly to best suit an individual's needs.
What qualifications should I expect an audiologist to have?
All audiologists should be appropriately qualified and registered. Generally, they complete a three-year NHS Practitioner Training Programme in healthcare science (audiology), which is a BSc Honours undergraduate scheme combining work-based and academic learning. For those in private practice, an audiology degree approved by the Health and Care Professions Council (HCPC) is required.
What happens if an audiologist discovers a significant hearing or balance problem?
If a significant problem is found, the audiologist can provide recommendations for interventions or rehabilitation, such as hearing aids or cochlear implants. They can also refer you to a suitable medical specialist for further assessment if needed.
Why is sudden hearing loss considered important to act on quickly?
Sudden hearing loss in one or both ears can sometimes be a medical emergency. If this is the case, there is only a short window of time for treatment to be effective, making prompt action crucial even if the cause is not always serious.
Further reading and references
- Health and Care Professions Council (HCPC)
- Find an Audiologist; Professional Standards Authority
- British Academy of Audiology (BAA) website.
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About the authorView full bio

Dr Surangi Mendis, MRCGP
Consultant and Medical Author
MBBS, BSc (1st), MRCGP (2014), DFSRH, PGcert otology and audiology
Surangi Mendis is a consultant in Audiovestibular Medicine and Neuro-otology at The Royal National ENT and Eastman Dental Hospitals, UCLH.
About the reviewerView full bio

Dr Toni Hazell, MRCGP
MBBS, BSc, MRCGP, DFSRH, Dip GU med, DRCOG, DCH (London, UK, 2000)
Dr. Toni Hazell qualified from St. Mary’s Hospital Medical School and did her VTS at Northwick Park Hospital.
Article history
The information on this page is written and peer reviewed by qualified clinicians.
Next review due: 18 Sept 2027
19 Sept 2024 | Latest version

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